Our Team

Meet the Pros

With 200+ certifications and 400 years of combined experience, our talented, passionate people make Prolocity possible. We’ve weaved together a beautiful tapestry of top talent. As a team we are unstoppable with each member a creative force to be reckoned with. Our people are awesome. Get to know the team!

Salesforce Consultant Adam Spotts

Adam Spotts

Adam has held a variety of roles in the Information Technology space for the past 18 years with 5 years of experience working with Salesforce. At Prolocity, Adam works with clients to design engaging Salesforce experiences.

Expertise
He has years of experience in development, system administration, and managing a variety of IT disciplines such as Support Operations and Project Management. Today, Adam holds 11 Salesforce Certifications including both Application and System Architect certifications.

Passions
Adam’s drive is to help organizations take a holistic view of their operations and illustrate how Salesforce can streamline and automate their way to success.

Fun Fact
You can find Adam once a year traveling to Florida to treat his two daughters to experience some Disney Magic!

Adam Spotts

Adam has held a variety of roles in the Information Technology space for the past...

Project Manager Ali Daly

Ali Daly

Ali is a project management professional with over 15 years of client service experience. At Prolocity, she supports Delivery Operations.

Expertise

Ali has a strong background in communication, planning, and process development and implementation.

Passions

With a foundational belief in leading with empathy, Ali is passionate about understanding and collaboration. She loves partnering with individuals and teams to identify opportunities, share ideas and create solutions.

Fun Fact

Outside of Prolocity, Ali is a busy mom to three beautiful children. She enjoys spending time with her family and all the associated craziness!

Ali Daly

Ali is a project management professional with over 15 years of client service experience. At...

Anna Benitez

Anna is a Senior Project Manager with more than ten years of SaaS/CRM implementation experience and 7 plus years in the Salesforce ecosystem. She’s looking forward to adding value through her expertise in managing complex strategic projects and programs and successful client delivery.

Expertise

Anna prides herself in her expertise in successfully delivering large-scale technology projects, specifically CRM client implementations like Salesforce. Her degree in Information Systems from the University of Texas exposed her to technology projects early on in her education and career, so she brings a lot of industry knowledge to the table.

Passions

Anna is passionate about the most efficient ways of completing tasks, especially in the workplace, so she’s always looking for ways to improve the processes that surround her.

Fun Fact

Anna is a longhorn! Hook’em!

Anna Benitez

Anna is a Senior Project Manager with more than ten years of SaaS/CRM implementation experience...

Bobby Archuleta

Bobby Archuleta

Bobby Archuleta is a seasoned Salesforce Professional, who brings over 7 years of expertise to the table with three Salesforce Certificates.

Expertise
His extensive experience lies in crafting and executing tailored solutions for mission-driven organizations, spanning across Sales Cloud, Nonprofit Cloud, and Pardot.

Passions
Driven by an unwavering passion for problem-solving, Bobby thrives on tackling intricate challenges that align with his clients’ business objectives. With a relentless drive to deliver results, he consistently seeks innovative approaches to drive success in every project he undertakes.

Fun Fact
Apart from his professional endeavors, Bobby finds solace in his free time by indulging in two of his favorite activities. He can be found either honing his golf swing, aiming for the perfect shot, or spending quality time outdoors with his wife, children, and beloved four-legged companion.

Bobby Archuleta

Bobby Archuleta is a seasoned Salesforce Professional, who brings over 7 years of expertise to...

Brandon Richardson

Brandon is joining us as a PROserve-focused Associate Salesforce Consultant.

Expertise
Brandon has 3 years in the ecosystem and 2 years in consulting, and he is eager to continue growing his skills and work with nonprofits.

Passions
He is passionate about helping nonprofits reach new fundraising goals and have a greater impact on their local, national, and international audiences.

Fun Fact

He is into Mountain Biking, Mountaineering, Hiking, Running, and Snowshoeing. One big goal he has is to climb all the peaks in Colorado that are over 14,000 feet above sea level, and he is currently training for his first marathon.

Brandon Richardson

Brandon is joining us as a PROserve-focused Associate Salesforce Consultant. Expertise Brandon has 3 years...

Sales Team Brian Meimann

Brian Meimann

Brian has been a part of the sales and customer service leadership community for over 10 years. As a member of Prolocity’s nonprofit business development team, he is responsible for supporting organizations throughout their Salesforce technology journey.

Expertise
Brian is an expert in relationship-building, listening, and problem-solving. He strives to thoroughly understand every organization’s needs and his compassion for nonprofit is apparent in every interaction. He has a deep understanding of nonprofit organizations and how Salesforce can be best leveraged to accelerate an organization’s mission.

Passions
Brian’s passion lies in helping others and supporting organizations to achieve their missions. He enjoys the role that he plays and is committed to driving a positive impact in the community. He feels incredibly fortunate to work with people every day that are saving the world.

Fun Fact
Brian is a diehard Cincinnati Reds baseball fan. This became incredibly apparent two years ago when he and his wife announced their firstborn daughter’s name: Larkin. Barry Larkin even signed her “first Reds game” certificate!

Brian Meimann

Brian has been a part of the sales and customer service leadership community for over...

Bryn-Gormley

Bryn Gormley

Bryn has a diverse professional background including roles managing Operations, Sales, and Production. In 2018 he began configuring CRM platforms and has worked full time in Salesforce for 3 years.

Expertise

 

Bryn has a deep commitment to process and works to create declarative solutions to make Salesforce environments functional and intuitive for their users. Getting to the heart of a client’s need and understanding how it fits into the larger structure are strengths that bring value to his clients.

Passions

Bryn is passionate about improving people’s lives at work. While configuring CRM software for multiple companies, he noticed the impact of this work went beyond the expected efficiency improvements. Easy access to the right information resulted in a boost to the performance and well-being to many employees across departments. This early insight makes working with Salesforce clients very rewarding.

Fun Fact

Out of college Bryn opened and managed a contemporary art gallery in Brooklyn, NY. 35+ shows were held, featuring over 150 artists during it’s 5-year run. Bryn currently makes his own abstract artworks, vinyl collages and paintings, and is part of the artist community in Austin, TX.

Bryn Gormley

Bryn has a diverse professional background including roles managing Operations, Sales, and Production. In 2018...

Salesforce Consultant Casey Miozzi

Casey Miozzi

Casey has always been passionate about technology, from troubleshooting network issues as a child to building his own computer in high school. His interest in communicating complicated tech terms into everyday language is what propelled him into the Business Analyst role. After spending a year working for a Salesforce Consulting firm, he honed his analyst skills in Cincinnati before joining the Prolocity Team as a Business Analyst.

Expertise
Working as a Salesforce support analyst, Casey learned first hand the power of Salesforce’s Community Cloud, Service Cloud, and Nonprofit Success Packages. He is experienced in creating business process maps, writing user stories, and leading meetings with technical and business stakeholders.

Passions
Casey lives for seeing a client’s reaction when a complex problem is solved quickly and elegantly with Salesforce. He is passionate about utilizing cutting edge technology to turn organizations into powerhouses.  Aspiring to have a positive impact in the world, his understanding and expertise with the Salesforce platform has made this a reality.

Fun Fact
While not on the clock, Casey is either preparing for his bi-weekly Dungeons and Dragons session or kayaking on one of Cincinnati’s beautiful rivers!

Casey Miozzi

Casey has always been passionate about technology, from troubleshooting network issues as a child to...

Craig Propst, CFO

Craig Propst

As Prolocity’s Chief Financial Officer, Craig leverages more than 20 years of experience in financial positions for global technology companies. He is passionate about growing and developing finance teams, making finance a more effective business partner to sales, operations, delivery, and HR, and improving profitability and working capital.

Expertise
Prior to joining Prolocity in 2023, Craig served for a decade as Chief Financial Officer and Treasurer of a technology services firm based in Greater Cincinnati. He instituted a formal budgeting process and improved financial planning and analysis and treasury operations, helping drive a significant increase in company profitability and two successful sales to new owners.

Passions
Craig is passionate about increasing the skills and capabilities of finance team members, thereby improving financial support to other business departments. His decade of service as an Air Force intelligence analyst taught him to focus on discerning actionable information and patterns out of reams and reams of data. This is also a useful skill in finance!

Fun Fact
Craig and his family are avid international travelers. Craig once had the emergency oxygen airbags drop during an international flight…..The bag did not inflate, but oxygen flowed so all was good….

Craig Propst

As Prolocity’s Chief Financial Officer, Craig leverages more than 20 years of experience in financial...

Damaris Eustice

Damaris Eustice

Damaris has worked for or with nonprofit organizations for more than twenty years. For the last nine years, Damaris has managed several teams providing services to nonprofit customers. Through her leadership, she has dramatically improved CSAT and revenue.

Expertise

Damaris spent years in the nonprofit sector, primarily in mental health services and homeless services, where she developed her deep knowledge of federal funding models and Homeless Management Information Systems. In addition, she studied leadership in grad school and has spent the intervening years honing her people management skills.

Passions

Damaris is most passionate about finding and realizing the potential in every person. She is a committed team player and believes strongly in collaboration while playing to individual strengths.

Fun Fact

Her family moved to Portugal in 2023 and she was one of the earliest applicants for the Digital Nomad visa in Portugal!

Damaris Eustice

Damaris has worked for or with nonprofit organizations for more than twenty years. For the...

Salesforce Consultant George Reichmann

George Riechmann

Bringing over 20 years of experience, George is Prolocity’s lead solutions engineer. Uniting his deep technical skill with sales prowess, he guides clients to an optimal solution every time.

Expertise
George’s analytical mind and love of Salesforce makes him well suited for diving into any project. With 6 Salesforce certifications, George is keenly focused on the customer and end-user experience.

Passions
His ultimate goal is to become a Certified Mobile Solutions Architecture Designer.

Fun Fact
When George isn’t finding a simpler way of doing things, he’s usually playing chauffeur to two boys or enjoying the outdoors!

George Riechmann

Bringing over 20 years of experience, George is Prolocity’s lead solutions engineer. Uniting his deep...

Salesforce Consultant Gina Lasita

Gina Lasita

Gina previously worked with Prolocity 10 years ago as the first consultant ever hired. It was Gina’s first exposure to Salesforce and she jumped right in to figure out the job. She took a career turn after 5 years to pursue being a Salesforce Administrator. She worked as a Senior Admin for almost 5 years until the pull to get back into the consulting world was too much to ignore. She is happily back with Prolocity again in a Solution Engineer role that is letting her stretch and learn new skills.

Expertise
Gina specializes in creating relationships with clients that facilitate an easy working relationship. Her past experiences in customer service have helped her develop crucial people skills that come in handy in the field of technology.

Passions
She is passionate about solving problems and helping companies be more efficient. Learning new things and passing that on to others brings Gina immense joy. She is constantly seeking ways to push herself out of her comfort zone to grow and expand her abilities.

Fun Fact
Gina recently discovered a new love for bourbon/whiskey and is on a mission to find her all-time favorite. For now, coffee whiskey is currently in the lead…

Gina Lasita

Gina previously worked with Prolocity 10 years ago as the first consultant ever hired. It...

Greg Akinbiyi

Greg Akinbiyi

Greg has over seven years of experience within the Salesforce ecosystem, including five years as a consultant at Coastal Cloud, Pathos Ethos, Arkus, and as a Solopreneur CRM Strategist. At Prolocity, he works as a project manager, collaborating with other project team members to optimize technology utilization, manage timelines, and exceed client expectations.

Expertise
Greg specializes in helping nonprofits maximize their investments in Salesforce by working closely with diverse stakeholders to align deliverables with tangible benefits. He excels at breaking down complex problems and transforming them into tractable solutions through collaboration with others. Greg thrives on continuous learning and constantly seeks new ways to improve.

Passions
Greg is driven by a passion for excelling in his roles in all aspects of life. He finds fulfillment in solving complex problems with simple solutions and is constantly learning new skills. Helping others surpass their expectations and creating lasting generational assets for his family inspires him. Greg values strong and enduring relationships, considering them invaluable.

Fun Fact
Greg road-tripped from Miami to California with his brother, stopping to hike Plateau Point along the South Rim of The Grand Canyon National Park!

Greg Akinbiyi

Greg has over seven years of experience within the Salesforce ecosystem, including five years as...

Salesforce Consultant Greg Hart

Greg Hart

Greg has over 25 years of IT and consulting experience in design, development, implementation, and integration across many different industries. His experience will allow him to be a great contributor to the Prolocity team as a Senior Salesforce Consultant.

Expertise
Greg’s technical background across numerous technologies including servers, databases, enterprise applications, and Salesforce makes him a tremendous resource for any team. He holds numerous Salesforce certifications including Administration, Platform App Builder, Sales Cloud, and Community Cloud.

Passions
Greg loves solving problems and enjoys being involved with the client from pre-sales to implementation. This allows him to fully understand the client’s needs and propose solutions to meet those needs.

Fun Fact

Greg enjoys playing golf, attempting to play guitar, navigating Salesforce Trailhead, and supporting the Chicago Bears!

Greg Hart

Greg has over 25 years of IT and consulting experience in design, development, implementation, and...

Salesforce Consultant Gretchen Allnutt

Gretchen Allnutt

Gretchen brings over 20 years of experience to the Prolocity team. She is an excellent communicator, both verbally and through design, where her personal attention fosters dedicated business-relationships.

Expertise
Gretchen is a Certified Salesforce.com Administrator as well as a Certified Pardot Specialist and Consultant who has over 18 years of Senior Project Management experience, primarily in Finance Marketing, and over 20 years as a Marketing and Design professional.

Passions
She is passionate about working with nonprofit organizations to increase their impact and further their mission. Gretchen is also a Board Member of Local Theatre.

Fun Fact
Gretchen has a production design degree for TV, Theatre, and Film (she even worked for the Oprah Show!)

Gretchen Allnutt

Gretchen brings over 20 years of experience to the Prolocity team. She is an excellent...

Salesforce Consultant Jay Holt

Jay Holt

Jay has 8+ years of experience in and around the Salesforce ecosystem.  Starting as a user himself he moved on to become an Admin, Developer, and now a Consultant.

Expertise
Jay is often referred to as a Jack of all trades and holds 3 Salesforce Certifications including Platform App Builder, Platform Developer, and Certified Administrator. Having experience that spans the entire Salesforce ecosystem including administration, development, UI/UX, web development and design, automation, and integration. Utilizing third-party applications along the way, he is skilled within Sales Cloud, Service Cloud, Experience Cloud. Marketing Cloud and Pardot.

Passions
You can’t help but notice that Jay is driven by helping people solve problems, improve processes and see ideas come to life. Bestowing empowerment through educating customers brings him immense joy.

Fun Fact
Remote work is made possible by Salesforce. Jay’s wife is a travel nurse and together they have been traveling the US and living in different cities for 3 months at a time based on the needs of her job. The adventure awaits for where they may end up next but for Jay, Prolocity is “home.”

Jay Holt

Jay has 8+ years of experience in and around the Salesforce ecosystem.  Starting as a...

Jay Mehta, PROserve Essential Lead

Jay Mehta

Jay is a Consultant with Prolocity and has over a decade of non-profit experience, coming from an organization that works to improve the effectiveness and capacity of international humanitarian and development NGOs. He has been a Salesforce administrator for eight years and lives with his wife in Mobile, Alabama.

Expertise

Jay has been a Salesforce administrator and worked to integrate the platform with external systems using native, low-code, and API-driven code implementations.

Passions

Jay loves digging into the needs of an organization and then explaining technology in ways that people can understand and identify with, making it easier to see the possibilities to improve how they do things and help nonprofits increase their impact.

Fun Fact

Jay has a collection of more baseball bobbleheads than he’s willing to count–primarily of his favorite teams, the Giants and Nationals, and his wife’s beloved Yankees.

Jay Mehta

Jay is a Consultant with Prolocity and has over a decade of non-profit experience, coming...

Jeff Clark

Jeff Clark

Jeff has 8 years of experience in Non-Profit Salesforce consulting. He will be joining as a Senior Salesforce Consultant at Prolocity and hopes to help design and execute complex solutions on the Salesforce platform in addition to contributing to team culture and project leadership.

Expertise

Jeff has expertise in consulting with customers, problem solving, developing strong co-worker and customer relationships, and leadership. He has experience leading Salesforce implementations and developing operational improvements. Jeff has worked on a wide range of technologies on the Salesforce platform including Sales Cloud, Service Cloud, Non-Profit Cloud, Experience Cloud, Pardot, Marketing Cloud, and custom Apex and Lightning Component development. He even has experience in graphic and web design!

Passions

Jeff is passionate about making a difference. From implementing technology for our non-profit customers to having an innovative mindset that drives him to support operational improvements, his goal is to have a positive influence in the work he does.

Fun Fact

Jeff has previously bowled a perfect 300 game!

Jeff Clark

Jeff has 8 years of experience in Non-Profit Salesforce consulting. He will be joining as...

Salesforce Consultant Jeremy Donelan

Jeremy Donelan

Jeremy has been working with nonprofits for over 10 years and began his journey with Salesforce by adding the role of system administrator to his position at an education nonprofit. He transitioned to Prolocity as a way to bring a big impact to many organizations, and he is Prolocity’s nonprofit practice leader.

Expertise
He has helped a diverse range of nonprofits leverage technology to add efficiency and began measuring impact in ways that were not possible with old systems. His specialties include development/fundraising, volunteer management, Salesforce Communities, and custom program management.

Passions
Jeremy is passionate about collaborating with teams to solve complex problems. He loves partnering with nonprofits to understand their needs and mission, and implementing technology that helps them achieve their organizational goals.

Fun Fact
Outside of work, Jeremy enjoys live music, yoga, and exploring the city with his wife and two kids.

Jeremy Donelan

Jeremy has been working with nonprofits for over 10 years and began his journey with...

Director of People + Culture Jill Kohrs

Jill Kohrs

Jill is putting her passion for problem-solving, strategic planning, and delighting customers into play with top-notch service as Prolocity’s Director People First and Culture

Expertise
She has gained experience by working within her own small business, as a consultant, and through managing large corporate projects. At Prolocity for the past 5 years, she has become an expert in internal process planning and strategy to ensure partners and clients have a high level of satisfaction.

Passions
Jill is driven to enable both work-life and client/partner satisfaction.  She is passionate about supporting internal and external operations with a 360-degree view of the business.

Fun Fact
When she isn’t solving and managing the world’s problems, she enjoys spending time with her family (including her 3 pups), traveling/backpacking, and gourmet cooking. Someday Jill hopes to be on Top Chef Amateurs

Jill Kohrs

Jill is putting her passion for problem-solving, strategic planning, and delighting customers into play with...

Jim Milne, Salesforce Consultant

Jim Milne

Jim embarked on his Salesforce career at a small nonprofit in Portland, Oregon, in 2017. Over the years, he has devoted his expertise to assisting numerous nonprofits in enhancing their Salesforce instances to extract maximum value from their data. Jim played a pivotal role in guiding the Portland Salesforce Nonprofit User’s group. His decision to become a consultant stemmed from his genuine passion for empowering teams to unlock the full potential of the Salesforce platform for their respective organizations.

Expertise

Jim has extensive experience in troubleshooting, digging into what doesn’t seem to be functioning as expected, figuring out why, and fixing it so that it (whatever it may be) and start giving the results needed.

Passions

He is passionate about helping others spend less time on data entry and more time seeing the results of their organization’s mission.

Fun Fact

As an avid Pool Player, Jim spends a couple of days a week playing on teams in Florida. He is also into classic cars and invests some extra free time wrenching on them for himself (He rarely lets anyone else work on his car!).

Jim Milne

Jim embarked on his Salesforce career at a small nonprofit in Portland, Oregon, in 2017....

CEO John McKenzie

John McKenzie

As Prolocity’s CEO and Founder, John brings more than 30 years of experience as a business, technology, and sales leader.  He is passionate about helping clients achieve digital transformation and leverage technology to gain a competitive advantage.

Expertise
Prior to launching Prolocity in 2010, John served as the head of sales and marketing for a large, Cincinnati-based technology services firm. Under his sales leadership, the company experienced outstanding revenue and profitability growth, with peak single year revenues exceeding $926M. John is driven to help clients achieve their most challenging goals and has led some of the most respected brands and organizations grow beyond their wildest dreams. 

Passions
John is committed to putting people first. His unique leadership style aligns individual, company, and client goals leading to the best possible outcome every time. He is driven to deliver solutions that allow people to work more effectively, leading to more impactful work personally, organizationally, and into the communities we serve. 

Fun Fact
Outside of the office, John enjoys spending time with family, playing guitar, and creating ceramic art. In fact, you can spot his inventive pieces at gallery shows throughout Cincinnati!

John McKenzie

As Prolocity’s CEO and Founder, John brings more than 30 years of experience as a...

Katherine Rolley

Katherine has over 13+ years of experience in strategic account and sales management roles. She is passionate about process improvement in work and life—managing her family of four boys, a dog, and her husband, Chris.

Expertise

An avid relationship builder, Katherine has managed key national and regional sales efforts across multiple industries. A great communicator; she is an expert at developing creative solutions for identified, individualized needs.

Passions

Katherine believes that active listening and communication are the core of good relationships, and is passionate about building life-long relationships in her work and personal life. She is a constant learner and loves trialing new ideas and methods.

Fun Fact

Katherine loves fun and recently bought a commercial-size cotton candy machine to use at family parties!

Katherine Rolley

Katherine has over 13+ years of experience in strategic account and sales management roles. She...

KellyAnn Duckworth

KellyAnn Duckworth

As the Director of Enterprise Solutions at Prolocity, KellyAnn brings over 13 years of consulting and consultative sales experience, supporting a broad spectrum of nonprofits in harnessing technology to amplify their impact in the communities they serve.

Expertise

KellyAnn demonstrates exceptional skill in cultivating meaningful client connections, diving deep into organizational intricacies to thoroughly understand clients’ needs. She excels in establishing herself as a trusted advisor and advocate, adept at identifying opportunities for improvement and guiding nonprofits toward impactful change. With a proven track record of selling Salesforce services, KellyAnn is an invaluable addition to our leadership team and will play a crucial role in driving our sales initiatives and expanding our market presence.

Passions

KellyAnn’s passion for connecting with people on a human level, alongside her dedication to problem-solving efficiency, drives collective success for both internal and external stakeholders.

Fun Fact

When she is not attending her children’s activities, KellyAnn likes to escape to her camper in the woods to read and enjoy the symphony of birds and rustling leaves.

KellyAnn Duckworth

As the Director of Enterprise Solutions at Prolocity, KellyAnn brings over 13 years of consulting...

VP of Delivery Kim Sharstein

Kim Scharstein

Kim brings 30 years of experience to Prolocity as our Vice President of Delivery and Operations. She has vast experience in leadership development, project management, business analytics, and nearly a decade of Salesforce consulting.

Expertise
The foundational intention of Kim’s work is to provide outstanding quality to clients. She knows firsthand that the combination of maintaining high-functioning team members with lasting internal processes is the groundwork for any organization to run successfully. Kim understands this because she has been doing it for decades.

Passions
With a background like Kim’s, it is without question that she is passionate about building a corporate culture that supports internal growth and the ultimate success of employees. No matter the circumstance, if she doesn’t have the solution, she will find and implement it.

Fun Fact
Kim’s new normal as an empty nester is traveling to see her 4 kids in college and making time to give back by volunteering at Cincinnati Childrens Hospital.

Kim Scharstein

Kim brings 30 years of experience to Prolocity as our Vice President of Delivery and...

Salesforce Consultant Kory Hale

Kory Hale

Kory has joined the team as a Salesforce Consultant focusing on PROserve and is excited to grow into his new position!

Expertise

Before coming into Salesforce, Kory had 13+ years of nonprofit leadership experience with an emphasis in public speaking, mentorship, and multi-media communications.

Passions
Kory enjoys work that gives people hope and meets the practical needs of those who are less fortunate or need help. He wants his work to make a tangible difference in the world.

Fun Fact
Kory was born and raised in Las Vegas, Nevada. Kory invests his time in growing with his faith, his family, and in fitness.

Kory Hale

Kory has joined the team as a Salesforce Consultant focusing on PROserve and is excited...

Salesforce Consultant Kristen Crane

Kristen Crane

Kristen started her Salesforce journey over 12 years ago! As Prolocity’s PROserve Senior Consultant, she will be working towards guiding and empowering our clients throughout their Salesforce journey.

Expertise

Kristen has a diverse background of experience in wealth management, Financial Service Cloud, Sales Cloud, and private equity.

Passions

Nothing brings Kristen more joy and satisfaction than being able to work closely with clients and solve their problems.

Fun Fact

Being outdoors is Kristen’s happy place. You can find her running, hiking, skiing, or out in the garden. If she is inside chances are she is diving into her new favorite book!

Kristen Crane

Kristen started her Salesforce journey over 12 years ago! As Prolocity’s PROserve Senior Consultant, she...

Krystal Hicks

Krystal Hicks

Krystal has been in consultative sales for a digital marketing and web content management platform for Higher Education for 6 years before working with a Salesforce partner serving Financial institutions.

Expertise
Krystal has helped many institutions in her career by improving their digital presence and customer experiences by matching their problems with solutions through consultative selling.

Passions

She enjoys understanding prospects’ requirements and matching them with unique solutions while becoming a trusted subject matter expert and advocate. Krystal is passionate about showcasing solutions to clients and experiencing that “wow” moment when they realize they are in good hands.

Fun Fact

In the summer Krystal teaches a Pilates Mat Class on Stand-Up Paddleboards! Alongside her husband, Krystal owns a small paddle-sport rental business in the Hudson Valley (NY), where they are both from. She is also in the process of earning her Pilates Certification!

Krystal Hicks

Krystal has been in consultative sales for a digital marketing and web content management platform...

Salesforce Consultant Maria Kelley

Maria Kelley

Maria has nearly 10 years of experience in the Salesforce consulting world. She has a passion for marketing and helping clients use Salesforce and Pardot to grow and achieve their missions.

Expertise
Maria has 10 certifications, including Salesforce Administrator, App Builder, Community Cloud Consultant, Sales Cloud Consultant, Pardot Specialist, and Pardot Consultant. She has implemented Pardot and Salesforce for many clients, including many non-profit and financial services organizations.

Passions

Maria loves working with her clients to unlock all of the potential opportunities that Salesforce, Account Engagement, and Marketing Cloud make possible.

Fun Fact
Outside of work, Maria enjoys spending time with her husband and five children (and of course her dog, Georgia).

Maria Kelley

Maria has nearly 10 years of experience in the Salesforce consulting world. She has a...

Maureen Eiting

Maureen brings over 25 years of senior leadership administration to her role as Executive Assistant and Sales Enablement Specialist. She enjoys streamlining processes and communication within organizations to increase overall effectiveness of teams.

Expertise

Prior to joining Prolocity, Maureen had a variety of administrative positions that lead her to a love of data and sales operations. She is adept at identifying areas of weakness and implementing processes that streamline operations.

Passions

Maureen’s passion is solving problems and empowering decision-makers through data analysis.

Fun Fact

In her free time, Maureen enjoys exploring the city, reading, spending time at her lake house, but most importantly, spoiling her grandson.

Maureen Eiting

Maureen brings over 25 years of senior leadership administration to her role as Executive Assistant...

Maxwell Hampton

Maxwell Hampton

Maxwell has worked in the salesforce ecosystem for 4+ years as both an admin and independent consultant for nonprofit organizations. He is 3x certified!

Expertise

Expertise in the Nonprofit space/NPSP and very interested in process automation and enjoys working with Flows.

Passions

Maxwell is passionate about nonprofits and utilizes his skills to assist them in achieving their missions. He loves being able to make their workflows more efficient and allowing them to utilize their tools (Salesforce) to their fullest potential. At the end of the day, Maxwell wants the organization to spend more time working on its mission and less time worrying about Salesforce.

Fun Fact

Max may have one too many hobbies. He is an avid golfer and enjoys mountain and road biking, paddle boarding, snowboarding, hiking, camping, backpacking, and running. He even ran cross country and track and field (long distance) in college. His partner recently bought a home and he finds he spends a lot of his most recent free time doing projects like painting, replacing sprinkler lines, and building fences.

Maxwell Hampton

Maxwell has worked in the salesforce ecosystem for 4+ years as both an admin and...

Salesforce Project Manager Melissa Stango

Melissa Stango

Melissa Stango has been working in the Salesforce space since 2018 and is a certified Salesforce Administrator. She is joining the Prolocity team as a Project Manager

Expertise

Melisa is great at collaboration, communication, and creating environments that make all feel welcome. This has been crucial to her continued growth and success in making it happen for clients and driving team growth forward.

Passions

Melissa is passionate about helping others in any capacity that she can. She was thrilled to join a company helping so many nonprofit organizations do their best work!

Fun Fact

She loves all things mystery and true crime including books, podcasts, and documentaries. She’s always open to any and all recommendations!

Melissa Stango

Melissa Stango has been working in the Salesforce space since 2018 and is a certified...

PROserve Lead Salesforce Consultant Nick Lyndon

Nick Lyndon

After 15 years in the nonprofit industry, in roles such as Director of Advancement and Chief Operating Officer, Nick transitioned to consulting to share his expertise and help other nonprofits leverage Salesforce to increase their impact.

Expertise
With 12 Salesforce certifications, Nick has a deep understanding of how to leverage Salesforce to maximize the effectiveness and efficiency of business practices such as operations, development, and marketing.

Passions
Nick loves to help both nonprofits and for-profit organizations use Salesforce to make an impact for good in this world, spreading hope, help, and opportunity.

Fun Fact
He is an avid traveler (48 states and 4 continents down…a few more to go), pickup soccer pro, and music enthusiast. Although his short stint in a band was abandoned, he currently leads the Lyndon Boys band with his two pre-school sons.

Nick Lyndon

After 15 years in the nonprofit industry, in roles such as Director of Advancement and...

Paige Miyaki

Paige Miyaki

Paige has over 6 years of Salesforce experience and has consulted on over 40 projects. She is passionate about making simple and effective Salesforce designs!

Expertise
She has helped organizations in many industries design their databases from scratch as well as automate and improve existing systems. She’s worked with brands such as Blue Cross Blue Shield, Sirius XM/Pandora, Sony, Premise Health, and Discovery Golf.

Passions

Paige loves designing and building things with an eye on best practices and future-proofing. She always wants to leave her clients with a complete understanding of the system they have.

Fun Fact

Paige LOVES to cook and her signature dish is a hearty beet borscht.

Paige Miyaki

Paige has over 6 years of Salesforce experience and has consulted on over 40 projects....

Rachel Diamond

Rachel Diamond

Rachel Diamond joins Prolocity with more than 12 years of Project Management experience, 9 of which have been focused on Salesforce. She holds five Salesforce certifications and is also a certified Scrum Master. In her role as Lead Salesforce Project Manager, she looks forward to collaborating with fellow Prolocity team members on successful project deliveries!
Expertise

Her background has spanned from Nonprofit Event Management to Enterprise Project Management, each individual experience building on one another for continued growth. Rachel has supported a variety of engagements, ranging from a small managed services block to a $40MM acquisition. She leverages her communication skills and attention to detail to ensure a positive outcome on each and every project!

Passions

Rachel enjoys partnering with team members to help clients optimize their business operations. The greatest joy of a Salesforce project is when a user realizes how much more efficiently they can do their work following an implementation!

Fun Fact

Rachel enjoys attending Orlando Magic basketball games, comedy shows, and concerts (especially Taylor Swift). Having two young children, Rachel also appreciates having quiet(ish) time at home.

Rachel Diamond

Rachel Diamond joins Prolocity with more than 12 years of Project Management experience, 9 of...

Salesforce Consultant Renee Clark

Renee Clark

Renee has spent the past decade in Customer Success, helping customers in the non-profit sector to maximize value from their existing SAAS solutions towards defined and verifiable outcomes.

Expertise

Renee possesses exceptional relationship-building skills and an unwavering commitment to exceeding customer expectations.

Passions

Renee is passionate about building strong customer relationships. With a natural gift for communication; she engages her customers taking a truly consultative approach to building loyalty.

Fun Fact

Renee loves to travel and loves assisting friends with their travel plans. Her favorite island to visit is Turks & Caicos and is seriously considering retirement there.

Renee Clark

Renee has spent the past decade in Customer Success, helping customers in the non-profit sector...

Ryan Hernalsteen

Ryan Heralsteen

Ryan has been in the Salesforce ecosystem for several years, first as a client and then as a consultant. His primary focus is Marketing Cloud and Data Cloud, which he will be continuing to focus on at Prolocity.

Expertise

His expertise is in Marketing Cloud, Data Cloud, and SQL Data Warehousing

Passions

Ryan loves empowering people to solve complex problems, whether that’s by contributing his own expertise, or helping someone to focus their own expertise in the right direction

Fun Fact

Ryan and wife also run a photography business!

Ryan Heralsteen

Ryan has been in the Salesforce ecosystem for several years, first as a client and...

Salesforce Consultant Ryan Rucker

Ryan Rucker

Ryan has over 14 years of experience working in technology across a variety of roles. At Prolocity, he leads Salesforce implementation and optimization projects with organizations around the globe.

Expertise
As a certified Project Management Professional (PMP), he has an excellent track record of leading technical and non-technical teams toward successful project goals and outcomes. Ryan has experience leading agile development teams and the skill to use multiple methodologies to achieve success.

Passions
Ryan enjoys using technology to make work/life more efficient and enjoyable. He embraces change and loves implementing new solutions.

Fun Fact
He enjoys the culinary arts and spends time cooking as a way to relax. He also enjoys brewing beer at home and traveling as much as possible!

Ryan Rucker

Ryan has over 14 years of experience working in technology across a variety of roles....

Salesforce Consultant Santosh Chakrapani

Santosh Chakrapani

With over 21 years of intense IT design, development, and integration, Santosh brings tremendous value to the Prolocity team as a Senior Salesforce Technical Architect.

Expertise
His experience in Java, Oracle, Amazon Cloud, and Salesforce technologies elevate him as a highly-desired resource in the technology field. Santosh holds 19 Salesforce Certifications, including Application Architect, Integration Architecture and Designer, Data Architecture and Management Designer, and Platform App Builder.

Passions
Santosh is passionate about achieving customer success by consistently delivering cost-effective, innovative solutions with 100% transparency and integrity.

Fun Fact
In his free time, Santosh can be found preparing for certifications or taking certification exams (no really!). His real love, apart from technology, is cooking Italian — his mouthwatering dishes have been even requested at client kickoff meetings!

Santosh Chakrapani

With over 21 years of intense IT design, development, and integration, Santosh brings tremendous value...

Business Manager Sharon Davis

Sharon Davis

Sharon has over 25 years of accounting and HR experience. As Prolocity’s Business Manager, she leads the financial efforts as well as the HR side of the company.

Expertise
She has developed and implemented countless training programs, onboarding orientations, and wellness programs for companies across various industries.

Passions
Sharon is passionate about developing programs that are beneficial to both employee and employer. Her ability to make people feel at ease assists both with clients and employees.

Fun Fact
She loves to watch her grandchildren and dance — there is no one better to dance with than a toddler, absolutely no judgment!

Sharon Davis

Sharon has over 25 years of accounting and HR experience. As Prolocity’s Business Manager, she...

Salesforce Consultant Sheryl Shepherd

Sheryl Shepherd

Sheryl brings over a decade of experience working in the Salesforce ecosystem.  She has a passion for nonprofits and enjoys helping them leverage technology to achieve their mission.

Expertise
She holds 6 Salesforce Certifications including Administrator, Advanced Administrator, Sales Cloud, Service Cloud,  Nonprofit Cloud Consultant and Platform App Builder as well as a wealth of business analysis and project management experience.

Passions
Sheryl loves working with her customers to unleash the full power of Salesforce to solve their business challenges.  She is passionate about problem-solving, efficiency, and process improvement.

Fun Fact
Outside of work, Sheryl enjoys spending time with her husband, three teenagers, and puppy.  You will likely find her at some sort of sporting event (football, soccer, wrestling, swim, cross country, or track).  When her kids aren’t running her ragged, she enjoys cooking and kayaking!

Sheryl Shepherd

Sheryl brings over a decade of experience working in the Salesforce ecosystem.  She has a...

Stephanie Albuquerque

Stephanie Albuquerque

Stephanie has been in the Salesforce ecosystem for 4+ years, starting as an accidental admin in the nonprofit industry. After switching gears from nonprofit development to full-time Salesforce Administrator, she jumped to consulting and has been loving it every since! At Prolocity, she is excited to share her experience and knowledge with nonprofits around the country in her Consultant role.

Expertise

Stephanie is well-versed in the business practices and values of nonprofits. She has worked deeply with 20+ nonprofit organizations to identify various definitions of impact. She has worked with Salesforce admins and end users of all skill levels and prides herself on her excellent communication and relationship-building skills. Stephanie is an expert at bringing together her love of data with her people skills. Stephanie holds 4 Salesforce certifications and is constantly seeking new areas of learning. Her only conundrum is what certification to work towards next!

Passions

Stephanie enjoys work that allows her to solve problems from beginning to end, and seeing the positive impact that Salesforce can have on nonprofits. She is passionate about making Salesforce as user-friendly and efficient as possible, so that end users can focus on making a difference outside of Salesforce. Her favorite nonprofits to work with are human services organizations that support underserved populations.

Fun Fact

In her free time, you can find Stephanie playing with her foster cat, Winnie, or catching up on the latest reality TV episode!

Stephanie Albuquerque

Stephanie has been in the Salesforce ecosystem for 4+ years, starting as an accidental admin...

Salesforce Consultant Tara Cobb

Tara Cobb

Tara brings over seven years of experience across both nonprofit and private sectors, where she has served as a Nonprofit fundraiser, Salesforce Administrator, and Consultant. She is a creative problem-solver and passionate about designing solutions that drive value for customers.

Expertise
Tara has supported 100s of customers throughout their Salesforce journey and is skilled in Sales Cloud, Service Cloud, Experience Cloud, Nonprofit Success Pack, and Pardot. She is 6x certified and most recently worked as a Success Specialist at Salesforce, where she advised on process automation and org health.

Passions
Tara is passionate about customer success and enjoys working closely with businesses to understand their challenges and motivations. No matter how daunting a task might be, she loves taking on new challenges and collaborating with the team to deliver smart solutions.

Fun Fact
Tara lives in Indianapolis with her partner and toy fox terrier, Yoshimoto. She loves yoga, biking, paddleboarding, and hanging out with her “little sis” through Big Brothers Big Sisters of Central Indiana

Tara Cobb

Tara brings over seven years of experience across both nonprofit and private sectors, where she...

Terrence O’Brien

Terrence has joined the team as a Talent Acquisition Consultant helping Prolocity grow the team and attract the top talent!

Expertise

Terrence has specialized in finding niche talent in IT/Engineering and enjoys building long last connections with those he’s connected with. He enjoys waking up and knowing he will get the chance to help another person in their job/career search, allowing them to take the next step in living a fulfilling life with those they love.
Passions
As a very passionate, goal-oriented person, Terrence enjoys helping others. He has always had a deep love for lending a helping hand to others and staffing is a great occupation to do just that!
Fun Fact
Terrence’s father ran Shamrock Boxing, the largest boxing gym in Northern Kentucky for many years. Terrence has participated in the sport since he could walk and hopes to one day open his own gym!

Terrence O’Brien

Terrence has joined the team as a Talent Acquisition Consultant helping Prolocity grow the team...

Salesforce Consultant Terry Henretty

Terry Henretty

Terry has been working with Salesforce for over 15 years including over 5 years of experience as a Salesforce admin. Joining Prolocity as a Consultant, Terry will be helping to design and implement solutions for clients that meet their business objectives and further their mission.

Expertise
As a Salesforce admin, Terry has helped companies by automating business processes to improve efficiencies and leverage best practices to get the most out of the platform while minimizing technical debt. Having worked in sales, he has a deep understanding of sales processes and operations. For the last 4 years, Terry has been working for a nonprofit where we implemented a marketing automation solution (Pardot) and launched several new online giving initiatives; these efforts led to a significant increase in both revenue and constituent engagement.

Passions
Terry meets a problem with excitement, especially when he hears that something “can’t be done.” Terry has a simple mantra,  “I believe that where there’s a will there’s a way, and I love the feeling of finding an elusive solution to a challenging problem.”

Fun Fact
Terry has been working towards being a self-taught harmonica player! You can also find him in the great outdoors, fishing. (Though at times it feels like he’s only baiting hooks and standing patiently next to a body of water while fish ignore him.)

Terry Henretty

Terry has been working with Salesforce for over 15 years including over 5 years of...

Senior Marketing Specialist Topher Joyce

Topher Joyce

Topher graduated from the University of Cincinnati in 2018 with his BA in Communication and a Certificate in Public Relations. As the Senior Marketing and Administrative Specialist of Prolocity, he is serving both marketing efforts and internal processes. 

Expertise
From managing salons throughout college to helping publish an Amazon best-selling book, he has thrived in front of and behind the scenes in various positions.

Passions
A simple statement from his grandmother has turned into a passion for Topher. “Make It Happen.” Nothing brings Topher more joy than accomplishing a major project and hitting the ground running on the next!

Fun Fact
Topher released a portfolio album in 2016 of his original piano compositions titled, “Self-Fulfilling Prophecy.”  As a self-taught pianist lacking the ability to read or write sheet music, it was the right time and place in college for him to produce a piece of work to share with others. Also the convenience of when friends and family would request him to play, he can now tell them to just go put on their headphones!

Topher Joyce

Topher graduated from the University of Cincinnati in 2018 with his BA in Communication and...

Director of Marketing Torre Stark

Torre Stark

Torre has worked for over 12 years as part of the advertising and design community. Leading Prolocity’s marketing efforts, she is a creative innovator passionate about delivering solutions that make a difference. 

Expertise
She has helped develop transformative marketing strategies and campaigns for billion-dollar brands across the globe – including P&G, Kellogg’s, Conagra, Perrigo, Smucker’s, and Yum! Brands. Her specialties include branding, product development, digital campaigns, communications strategy, and content strategy.

Passions
Torre has a knack for creatively solving business challenges. She is passionate about developing breakthrough integrated marketing campaigns that connect with clients and customers on an emotional level and drive business results.

Fun Fact
She used to be cool — Torre recently traded in happy hours for bedtime stories and travel adventures for strolls through the ‘burbs with her husband, dog, and three kids under three. (no – they’re not twins; and yes, she is crazy).

Torre Stark

Torre has worked for over 12 years as part of the advertising and design community....








200+ X CERTIFIED