Our Team

Adam has held a variety of roles in the Information Technology space for the past 18 years with 5 years of experience working with Salesforce. At Prolocity, Adam works with clients to design engaging Salesforce experiences.

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He has years of experience in development, system administration, and managing a variety of IT disciplines such as Support Operations and Project Management. Today, Adam holds 11 Salesforce Certifications including both Application and System Architect certifications.

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Adam’s drive is to help organizations take a holistic view of their operations and illustrate how Salesforce can streamline and automate their way to success.

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You can find Adam once a year traveling to Florida to treat his two daughters to experience some Disney Magic!

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Craig is passionate about increasing the skills and capabilities of finance team members, thereby improving financial support to other business departments. His decade of service as an Air Force intelligence analyst taught him to focus on discerning actionable information and patterns out of reams and reams of data. This is also a useful skill in finance!

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Craig and his family are avid international travelers. Craig once had the emergency oxygen airbags drop during an international flight…..The bag did not inflate, but oxygen flowed so all was good….

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Bringing over 20 years of experience, George is Prolocity’s lead solutions engineer. Uniting his deep technical skill with sales prowess, he guides clients to an optimal solution every time.

Expertise
George’s analytical mind and love of Salesforce makes him well suited for diving into any project. With 6 Salesforce certifications, George is keenly focused on the customer and end-user experience.

Passions
His ultimate goal is to become a Certified Mobile Solutions Architecture Designer.

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When George isn’t finding a simpler way of doing things, he’s usually playing chauffeur to two boys or enjoying the outdoors!

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Greg’s technical background across numerous technologies including servers, databases, enterprise applications, and Salesforce makes him a tremendous resource for any team. He holds numerous Salesforce certifications including Administration, Platform App Builder, Sales Cloud, and Community Cloud.

Passions
Greg loves solving problems and enjoys being involved with the client from pre-sales to implementation. This allows him to fully understand the client’s needs and propose solutions to meet those needs.

Gretchen brings over 20 years of experience to the Prolocity team. She is an excellent communicator, both verbally and through design, where her personal attention fosters dedicated business-relationships.

Expertise
Gretchen is a Certified Salesforce.com Administrator as well as a Certified Pardot Specialist and Consultant who has over 18 years of Senior Project Management experience, primarily in Finance Marketing, and over 20 years as a Marketing and Design professional.

Passions
She is passionate about working with nonprofit organizations to increase their impact and further their mission. Gretchen is also a Board Member of Local Theatre.

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Gretchen has a production design degree for TV, Theatre, and Film (she even worked for the Oprah Show!)

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Jeremy has been working with nonprofits for over 10 years and began his journey with Salesforce by adding the role of system administrator to his position at an education nonprofit. He transitioned to Prolocity as a way to bring a big impact to many organizations, and he is Prolocity’s nonprofit practice leader.

Expertise
He has helped a diverse range of nonprofits leverage technology to add efficiency and began measuring impact in ways that were not possible with old systems. His specialties include development/fundraising, volunteer management, Salesforce Communities, and custom program management.

Passions
Jeremy is passionate about collaborating with teams to solve complex problems. He loves partnering with nonprofits to understand their needs and mission, and implementing technology that helps them achieve their organizational goals.

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Outside of work, Jeremy enjoys live music, yoga, and exploring the city with his wife and two kids.

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As Prolocity’s CEO and Founder, John brings more than 30 years of experience as a business, technology, and sales leader.  He is passionate about helping clients achieve digital transformation and leverage technology to gain a competitive advantage.

Expertise
Prior to launching Prolocity in 2010, John served as the head of sales and marketing for a large, Cincinnati-based technology services firm. Under his sales leadership, the company experienced outstanding revenue and profitability growth, with peak single year revenues exceeding $926M. John is driven to help clients achieve their most challenging goals and has led some of the most respected brands and organizations grow beyond their wildest dreams. 

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John is committed to putting people first. His unique leadership style aligns individual, company, and client goals leading to the best possible outcome every time. He is driven to deliver solutions that allow people to work more effectively, leading to more impactful work personally, organizationally, and into the communities we serve. 

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Outside of the office, John enjoys spending time with family, playing guitar, and creating ceramic art. In fact, you can spot his inventive pieces at gallery shows throughout Cincinnati!

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Kim brings 30 years of experience to Prolocity as our Senior Vice President of Operations. She has vast experience in leadership development, project management, business analytics, and nearly a decade of Salesforce consulting.

Expertise
The foundational intention of Kim’s work is to provide outstanding quality to clients. She knows firsthand that the combination of maintaining high-functioning team members with lasting internal processes is the groundwork for any organization to run successfully. Kim understands this because she has been doing it for decades.

Passions
With a background like Kim’s, it is without question that she is passionate about building a corporate culture that supports internal growth and the ultimate success of employees. No matter the circumstance, if she doesn’t have the solution, she will find and implement it.

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Kim’s new normal as an empty nester is traveling to see her 4 kids in college and making time to give back by volunteering at Cincinnati Childrens Hospital.

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Maddie is a seasoned Project Manager with over six years of comprehensive experience in directing large-scale operational and mission-critical programs. Her career is anchored by significant experience in the non-profit sector, where she strategically leveraged technology to scale educational programs and improve student outcomes. As a Project Manager at Prolocity, she continues to apply this deep program knowledge and strategic communication expertise to ensure successful client implementations.

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Mai is a recent addition to our PROserve team, leveraging her experience as a Salesforce Administrator in the nonprofit industry to add support and value to our PROserve customers. She recently acquired her Entry Certificate in Business Analysis, and is excited to leverage the skills she’s developed to ensure she is best supporting your team’s achievement of business goals and missions.

Expertise

Mai has lead several major deployments across organizational functions, greatly improving internal operations and communication, bolstering community impact through leveraged solutions, and accelerating organizational technology adoptions goals. She excels in supporting teams through challenges, especially with change management and data culture. Mai has practiced experienced working with the following Salesforce solutions: Nonprofit Success Pack, Nonprofit Cloud Case Management, Sales Cloud, Service Cloud, and Salesforce Shield She also continues to stay up-to-date with the wealth of knowledge of cutting-edge Salesforce technologies, namely Agentforce, Nonprofit Cloud, and Data Cloud.

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Mai is passionate about finding sustainable solutions – changes that provide value both now and in your long-term vision. Empowered by the wonderful, impactful work that nonprofit teams do on a day-to-day basis, Mai takes pride in prioritizing your teams goals and needs in order to maximize the value gained by your team of superheroes.

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Mai is a descendant of two notable Hawaiian figures – Joseph Nawahi and King Kamehameha I (9th-Great-Grandpa). Her grandparents still live on the Big Island!

Maria has nearly 10 years of experience in the Salesforce consulting world. She has a passion for marketing and helping clients use Salesforce and Pardot to grow and achieve their missions.

Expertise
Maria has 10 certifications, including Salesforce Administrator, App Builder, Community Cloud Consultant, Sales Cloud Consultant, Pardot Specialist, and Pardot Consultant. She has implemented Pardot and Salesforce for many clients, including many non-profit and financial services organizations.

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Maria loves working with her clients to unlock all of the potential opportunities that Salesforce, Account Engagement, and Marketing Cloud make possible.

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Outside of work, Maria enjoys spending time with her husband and five children (and of course her dog, Georgia).

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With over two years of Salesforce consulting experience, Mary began her journey in the nonprofit sector, where she saw firsthand how optimized systems empower teams to focus on what truly matters—their mission. Now at Prolocity, her goal is to channel that same mission-focused energy into helping clients build systems that work smarter so their teams can stay focused on making an impact.

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After 15 years in the nonprofit industry, in roles such as Director of Advancement and Chief Operating Officer, Nick transitioned to consulting to share his expertise and help other nonprofits leverage Salesforce to increase their impact.

Expertise
With 12 Salesforce certifications, Nick has a deep understanding of how to leverage Salesforce to maximize the effectiveness and efficiency of business practices such as operations, development, and marketing.

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Nick loves to help both nonprofits and for-profit organizations use Salesforce to make an impact for good in this world, spreading hope, help, and opportunity.

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He is an avid traveler (48 states and 4 continents down…a few more to go), pickup soccer pro, and music enthusiast. Although his short stint in a band was abandoned, he currently leads the Lyndon Boys band with his two pre-school sons.

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He is passionate about helping nonprofits reach new fundraising goals and have a greater impact on their local, national, and international audiences.

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With over 21 years of intense IT design, development, and integration, Santosh brings tremendous value to the Prolocity team as a Senior Salesforce Technical Architect.

Expertise
His experience in Java, Oracle, Amazon Cloud, and Salesforce technologies elevate him as a highly-desired resource in the technology field. Santosh holds 19 Salesforce Certifications, including Application Architect, Integration Architecture and Designer, Data Architecture and Management Designer, and Platform App Builder.

Passions
Santosh is passionate about achieving customer success by consistently delivering cost-effective, innovative solutions with 100% transparency and integrity.

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In his free time, Santosh can be found preparing for certifications or taking certification exams (no really!). His real love, apart from technology, is cooking Italian — his mouthwatering dishes have been even requested at client kickoff meetings!

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Tara brings over seven years of experience across both nonprofit and private sectors, where she has served as a Nonprofit fundraiser, Salesforce Administrator, and Consultant. She is a creative problem-solver and passionate about designing solutions that drive value for customers.

Expertise
Tara has supported 100s of customers throughout their Salesforce journey and is skilled in Sales Cloud, Service Cloud, Experience Cloud, Nonprofit Success Pack, and Pardot. She is 6x certified and most recently worked as a Success Specialist at Salesforce, where she advised on process automation and org health.

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Tara is passionate about customer success and enjoys working closely with businesses to understand their challenges and motivations. No matter how daunting a task might be, she loves taking on new challenges and collaborating with the team to deliver smart solutions.

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Tara lives with her partner and toy fox terrier, Yoshimoto. She loves yoga, biking, paddleboarding, and hanging out with her “little sis” through Big Brothers Big Sisters.

Expertise
As a Salesforce admin, Terry has helped companies by automating business processes to improve efficiencies and leverage best practices to get the most out of the platform while minimizing technical debt. Having worked in sales, he has a deep understanding of sales processes and operations. For the last 4 years, Terry has been working for a nonprofit where we implemented a marketing automation solution (Pardot) and launched several new online giving initiatives; these efforts led to a significant increase in both revenue and constituent engagement.

Passions
Terry meets a problem with excitement, especially when he hears that something “can’t be done.” Terry has a simple mantra,  “I believe that where there’s a will there’s a way, and I love the feeling of finding an elusive solution to a challenging problem.”

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Terry has been working towards being a self-taught harmonica player! You can also find him in the great outdoors, fishing. (Though at times it feels like he’s only baiting hooks and standing patiently next to a body of water while fish ignore him.)

Torre has worked for over 12 years as part of the advertising and design community. Leading Prolocity’s marketing efforts, she is a creative innovator passionate about delivering solutions that make a difference. 

Expertise
She has helped develop transformative marketing strategies and campaigns for billion-dollar brands across the globe – including P&G, Kellogg’s, Conagra, Perrigo, Smucker’s, and Yum! Brands. Her specialties include branding, product development, digital campaigns, communications strategy, and content strategy.

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Torre has a knack for creatively solving business challenges. She is passionate about developing breakthrough integrated marketing campaigns that connect with clients and customers on an emotional level and drive business results.

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She used to be cool — Torre recently traded in happy hours for bedtime stories and travel adventures for strolls through the ‘burbs with her husband, dog, and three kids under three. (no – they’re not twins; and yes, she is crazy).

Vinodini has been in the Salesforce world for a little over three years, working across configuration, automation, and client-facing projects. She enjoys understanding how businesses work and translating those needs into practical, user-friendly Salesforce solutions.

Expertise

Vinodini enjoys solving business problems and simplifying processes through automations, helping users get the most out of Salesforce.

Passions

Vinodini is passionate about continuous learning and finding new ways technology can make people’s work easier. She enjoys working closely with clients, understanding their challenges, and turning those challenges into practical solutions.

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Outside of work, Vinodini enjoys learning Bharatanatyam, an Indian classical dance form. She loves spending time with family and friends, especially enjoying relaxed evenings together at home. She also enjoys gardening and is constantly working on keeping her plants happy and alive!