Our Team

Adam has held a variety of roles in the Information Technology space for the past 18 years with 5 years of experience working with Salesforce. At Prolocity, Adam works with clients to design engaging Salesforce experiences.

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He has years of experience in development, system administration, and managing a variety of IT disciplines such as Support Operations and Project Management. Today, Adam holds 11 Salesforce Certifications including both Application and System Architect certifications.

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Adam’s drive is to help organizations take a holistic view of their operations and illustrate how Salesforce can streamline and automate their way to success.

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You can find Adam once a year traveling to Florida to treat his two daughters to experience some Disney Magic!

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Driven by an unwavering passion for problem-solving, Bobby thrives on tackling intricate challenges that align with his clients’ business objectives. With a relentless drive to deliver results, he consistently seeks innovative approaches to drive success in every project he undertakes.

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Apart from his professional endeavors, Bobby finds solace in his free time by indulging in two of his favorite activities. He can be found either honing his golf swing, aiming for the perfect shot, or spending quality time outdoors with his wife, children, and beloved four-legged companion.

Brian has been a part of the sales and customer service leadership community for over 10 years. As a member of Prolocity’s nonprofit business development team, he is responsible for supporting organizations throughout their Salesforce technology journey.

Expertise
Brian is an expert in relationship-building, listening, and problem-solving. He strives to thoroughly understand every organization’s needs and his compassion for nonprofit is apparent in every interaction. He has a deep understanding of nonprofit organizations and how Salesforce can be best leveraged to accelerate an organization’s mission.

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Brian’s passion lies in helping others and supporting organizations to achieve their missions. He enjoys the role that he plays and is committed to driving a positive impact in the community. He feels incredibly fortunate to work with people every day that are saving the world.

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Brian is a diehard Cincinnati Reds baseball fan. This became incredibly apparent two years ago when he and his wife announced their firstborn daughter’s name: Larkin. Barry Larkin even signed her “first Reds game” certificate!

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Casey has always been passionate about technology, from troubleshooting network issues as a child to building his own computer in high school. His interest in communicating complicated tech terms into everyday language is what propelled him into the Business Analyst role. After spending a year working for a Salesforce Consulting firm, he honed his analyst skills in Cincinnati before joining the Prolocity Team as a Business Analyst.

Expertise
Working as a Salesforce support analyst, Casey learned first hand the power of Salesforce’s Community Cloud, Service Cloud, and Nonprofit Success Packages. He is experienced in creating business process maps, writing user stories, and leading meetings with technical and business stakeholders.

Passions
Casey lives for seeing a client’s reaction when a complex problem is solved quickly and elegantly with Salesforce. He is passionate about utilizing cutting edge technology to turn organizations into powerhouses.  Aspiring to have a positive impact in the world, his understanding and expertise with the Salesforce platform has made this a reality.

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While not on the clock, Casey is either preparing for his bi-weekly Dungeons and Dragons session or kayaking on one of Cincinnati’s beautiful rivers!

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Craig is passionate about increasing the skills and capabilities of finance team members, thereby improving financial support to other business departments. His decade of service as an Air Force intelligence analyst taught him to focus on discerning actionable information and patterns out of reams and reams of data. This is also a useful skill in finance!

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Craig and his family are avid international travelers. Craig once had the emergency oxygen airbags drop during an international flight…..The bag did not inflate, but oxygen flowed so all was good….

Bringing over 20 years of experience, George is Prolocity’s lead solutions engineer. Uniting his deep technical skill with sales prowess, he guides clients to an optimal solution every time.

Expertise
George’s analytical mind and love of Salesforce makes him well suited for diving into any project. With 6 Salesforce certifications, George is keenly focused on the customer and end-user experience.

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His ultimate goal is to become a Certified Mobile Solutions Architecture Designer.

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When George isn’t finding a simpler way of doing things, he’s usually playing chauffeur to two boys or enjoying the outdoors!

Gina previously worked with Prolocity 10 years ago as the first consultant ever hired. It was Gina’s first exposure to Salesforce and she jumped right in to figure out the job. She took a career turn after 5 years to pursue being a Salesforce Administrator. She worked as a Senior Admin for almost 5 years until the pull to get back into the consulting world was too much to ignore. She is happily back with Prolocity again in a Solution Engineer role that is letting her stretch and learn new skills.

Expertise
Gina specializes in creating relationships with clients that facilitate an easy working relationship. Her past experiences in customer service have helped her develop crucial people skills that come in handy in the field of technology.

Passions
She is passionate about solving problems and helping companies be more efficient. Learning new things and passing that on to others brings Gina immense joy. She is constantly seeking ways to push herself out of her comfort zone to grow and expand her abilities.

Fun Fact
Gina recently discovered a new love for bourbon/whiskey and is on a mission to find her all-time favorite. For now, coffee whiskey is currently in the lead…

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Greg is driven by a passion for excelling in his roles in all aspects of life. He finds fulfillment in solving complex problems with simple solutions and is constantly learning new skills. Helping others surpass their expectations and creating lasting generational assets for his family inspires him. Greg values strong and enduring relationships, considering them invaluable.

Fun Fact
Greg road-tripped from Miami to California with his brother, stopping to hike Plateau Point along the South Rim of The Grand Canyon National Park!

Expertise
Greg’s technical background across numerous technologies including servers, databases, enterprise applications, and Salesforce makes him a tremendous resource for any team. He holds numerous Salesforce certifications including Administration, Platform App Builder, Sales Cloud, and Community Cloud.

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Greg loves solving problems and enjoys being involved with the client from pre-sales to implementation. This allows him to fully understand the client’s needs and propose solutions to meet those needs.

Gretchen brings over 20 years of experience to the Prolocity team. She is an excellent communicator, both verbally and through design, where her personal attention fosters dedicated business-relationships.

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Gretchen is a Certified Salesforce.com Administrator as well as a Certified Pardot Specialist and Consultant who has over 18 years of Senior Project Management experience, primarily in Finance Marketing, and over 20 years as a Marketing and Design professional.

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She is passionate about working with nonprofit organizations to increase their impact and further their mission. Gretchen is also a Board Member of Local Theatre.

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Gretchen has a production design degree for TV, Theatre, and Film (she even worked for the Oprah Show!)

Jay has 8+ years of experience in and around the Salesforce ecosystem.  Starting as a user himself he moved on to become an Admin, Developer, and now a Consultant.

Expertise
Jay is often referred to as a Jack of all trades and holds 3 Salesforce Certifications including Platform App Builder, Platform Developer, and Certified Administrator. Having experience that spans the entire Salesforce ecosystem including administration, development, UI/UX, web development and design, automation, and integration. Utilizing third-party applications along the way, he is skilled within Sales Cloud, Service Cloud, Experience Cloud. Marketing Cloud and Pardot.

Passions
You can’t help but notice that Jay is driven by helping people solve problems, improve processes and see ideas come to life. Bestowing empowerment through educating customers brings him immense joy.

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Remote work is made possible by Salesforce. Jay’s wife is a travel nurse and together they have been traveling the US and living in different cities for 3 months at a time based on the needs of her job. The adventure awaits for where they may end up next but for Jay, Prolocity is “home.”

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Every day, Jeff strives to make a small dent in making the world a better place by assisting clients in realizing their true potential and becoming better versions of themselves.

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Jeff’s avid love for scuba diving has led him to his favorite spot, the breathtaking Cayman Islands!

Jeremy has been working with nonprofits for over 10 years and began his journey with Salesforce by adding the role of system administrator to his position at an education nonprofit. He transitioned to Prolocity as a way to bring a big impact to many organizations, and he is Prolocity’s nonprofit practice leader.

Expertise
He has helped a diverse range of nonprofits leverage technology to add efficiency and began measuring impact in ways that were not possible with old systems. His specialties include development/fundraising, volunteer management, Salesforce Communities, and custom program management.

Passions
Jeremy is passionate about collaborating with teams to solve complex problems. He loves partnering with nonprofits to understand their needs and mission, and implementing technology that helps them achieve their organizational goals.

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Outside of work, Jeremy enjoys live music, yoga, and exploring the city with his wife and two kids.

Jill is putting her passion for problem-solving, strategic planning, and delighting customers into play with top-notch service as Prolocity’s Director People First and Culture

Expertise
She has gained experience by working within her own small business, as a consultant, and through managing large corporate projects. At Prolocity for the past 5 years, she has become an expert in internal process planning and strategy to ensure partners and clients have a high level of satisfaction.

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Jill is driven to enable both work-life and client/partner satisfaction.  She is passionate about supporting internal and external operations with a 360-degree view of the business.

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When she isn’t solving and managing the world’s problems, she enjoys spending time with her family (including her 3 pups), traveling/backpacking, and gourmet cooking. Someday Jill hopes to be on Top Chef Amateurs

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As Prolocity’s CEO and Founder, John brings more than 30 years of experience as a business, technology, and sales leader.  He is passionate about helping clients achieve digital transformation and leverage technology to gain a competitive advantage.

Expertise
Prior to launching Prolocity in 2010, John served as the head of sales and marketing for a large, Cincinnati-based technology services firm. Under his sales leadership, the company experienced outstanding revenue and profitability growth, with peak single year revenues exceeding $926M. John is driven to help clients achieve their most challenging goals and has led some of the most respected brands and organizations grow beyond their wildest dreams. 

Passions
John is committed to putting people first. His unique leadership style aligns individual, company, and client goals leading to the best possible outcome every time. He is driven to deliver solutions that allow people to work more effectively, leading to more impactful work personally, organizationally, and into the communities we serve. 

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Outside of the office, John enjoys spending time with family, playing guitar, and creating ceramic art. In fact, you can spot his inventive pieces at gallery shows throughout Cincinnati!

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Kim brings 30 years of experience to Prolocity as our Vice President of Delivery and Operations. She has vast experience in leadership development, project management, business analytics, and nearly a decade of Salesforce consulting.

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The foundational intention of Kim’s work is to provide outstanding quality to clients. She knows firsthand that the combination of maintaining high-functioning team members with lasting internal processes is the groundwork for any organization to run successfully. Kim understands this because she has been doing it for decades.

Passions
With a background like Kim’s, it is without question that she is passionate about building a corporate culture that supports internal growth and the ultimate success of employees. No matter the circumstance, if she doesn’t have the solution, she will find and implement it.

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Kim’s new normal as an empty nester is traveling to see her 4 kids in college and making time to give back by volunteering at Cincinnati Childrens Hospital.

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Kory enjoys work that gives people hope and meets the practical needs of those who are less fortunate or need help. He wants his work to make a tangible difference in the world.

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Kristen has a diverse background of experience in wealth management, Financial Service Cloud, Sales Cloud, and private equity.

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Krystal has helped many institutions in her career by improving their digital presence and customer experiences by matching their problems with solutions through consultative selling.

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Marci’s expertise is focused on Experience Cloud within Salesforce alongside extensive work with Sales Cloud and Service Cloud.

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Marci is passionate about solving problems and delivering the highest quality work while having fun and learning things along the way.

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Sometimes a house can feel like a small zoo. At Marci’s Zoo, she has her husband, two daughters, two dogs, one cat. When she can escape for some “me time,” she loves going to a CrossFit class, for a run, or doing yoga, and for a date night, a local brewery with her husband.

Maria has nearly 10 years of experience in the Salesforce consulting world. She has a passion for marketing and helping clients use Salesforce and Pardot to grow and achieve their missions.

Expertise
Maria has 10 certifications, including Salesforce Administrator, App Builder, Community Cloud Consultant, Sales Cloud Consultant, Pardot Specialist, and Pardot Consultant. She has implemented Pardot and Salesforce for many clients, including many non-profit and financial services organizations.

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Maria loves working with her clients to unlock all of the potential opportunities that Salesforce, Account Engagement, and Marketing Cloud make possible.

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Outside of work, Maria enjoys spending time with her husband and five children (and of course her dog, Georgia).

As Prolocity’s first hire in 2010, Matt has held numerous roles across the company. Over the years, he continued to narrow his focus on sales and sales leadership, and he’s been dedicated to growing the business ever since.

Expertise
Matt’s leadership skills and aptitude for business make him the ideal fit to lead Prolocity’s Business Development Team. He possesses a strong work ethic, excellent organizational skills, and strong attention to detail. Matt is both Salesforce Admin and Sales Cloud certified, and he plans to add Non-Profit Cloud and Health Cloud accreditations in the near future.

Passions
With deep expertise in the commercial and non-profit industries, he is passionate about leveraging Salesforce’s enterprise-class platform to solve today’s most challenging business problems.

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Matt is a golf enthusiast — You can find him on the golf course as much as his heart desires (that is if his wife allows)!

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After 15 years in the nonprofit industry, in roles such as Director of Advancement and Chief Operating Officer, Nick transitioned to consulting to share his expertise and help other nonprofits leverage Salesforce to increase their impact.

Expertise
With 12 Salesforce certifications, Nick has a deep understanding of how to leverage Salesforce to maximize the effectiveness and efficiency of business practices such as operations, development, and marketing.

Passions
Nick loves to help both nonprofits and for-profit organizations use Salesforce to make an impact for good in this world, spreading hope, help, and opportunity.

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He is an avid traveler (48 states and 4 continents down…a few more to go), pickup soccer pro, and music enthusiast. Although his short stint in a band was abandoned, he currently leads the Lyndon Boys band with his two pre-school sons.

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Ryan has over 14 years of experience working in technology across a variety of roles. At Prolocity, he leads Salesforce implementation and optimization projects with organizations around the globe.

Expertise
As a certified Project Management Professional (PMP), he has an excellent track record of leading technical and non-technical teams toward successful project goals and outcomes. Ryan has experience leading agile development teams and the skill to use multiple methodologies to achieve success.

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Ryan enjoys using technology to make work/life more efficient and enjoyable. He embraces change and loves implementing new solutions.

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He enjoys the culinary arts and spends time cooking as a way to relax. He also enjoys brewing beer at home and traveling as much as possible!

With over 21 years of intense IT design, development, and integration, Santosh brings tremendous value to the Prolocity team as a Senior Salesforce Technical Architect.

Expertise
His experience in Java, Oracle, Amazon Cloud, and Salesforce technologies elevate him as a highly-desired resource in the technology field. Santosh holds 19 Salesforce Certifications, including Application Architect, Integration Architecture and Designer, Data Architecture and Management Designer, and Platform App Builder.

Passions
Santosh is passionate about achieving customer success by consistently delivering cost-effective, innovative solutions with 100% transparency and integrity.

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In his free time, Santosh can be found preparing for certifications or taking certification exams (no really!). His real love, apart from technology, is cooking Italian — his mouthwatering dishes have been even requested at client kickoff meetings!

Sharon has over 25 years of accounting and HR experience. As Prolocity’s Business Manager, she leads the financial efforts as well as the HR side of the company.

Expertise
She has developed and implemented countless training programs, onboarding orientations, and wellness programs for companies across various industries.

Passions
Sharon is passionate about developing programs that are beneficial to both employee and employer. Her ability to make people feel at ease assists both with clients and employees.

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She loves to watch her grandchildren and dance — there is no one better to dance with than a toddler, absolutely no judgment!

Sheryl brings over a decade of experience working in the Salesforce ecosystem.  She has a passion for nonprofits and enjoys helping them leverage technology to achieve their mission.

Expertise
She holds 6 Salesforce Certifications including Administrator, Advanced Administrator, Sales Cloud, Service Cloud,  Nonprofit Cloud Consultant and Platform App Builder as well as a wealth of business analysis and project management experience.

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Sheryl loves working with her customers to unleash the full power of Salesforce to solve their business challenges.  She is passionate about problem-solving, efficiency, and process improvement.

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Outside of work, Sheryl enjoys spending time with her husband, three teenagers, and puppy.  You will likely find her at some sort of sporting event (football, soccer, wrestling, swim, cross country, or track).  When her kids aren’t running her ragged, she enjoys cooking and kayaking!

Tara brings over seven years of experience across both nonprofit and private sectors, where she has served as a Nonprofit fundraiser, Salesforce Administrator, and Consultant. She is a creative problem-solver and passionate about designing solutions that drive value for customers.

Expertise
Tara has supported 100s of customers throughout their Salesforce journey and is skilled in Sales Cloud, Service Cloud, Experience Cloud, Nonprofit Success Pack, and Pardot. She is 6x certified and most recently worked as a Success Specialist at Salesforce, where she advised on process automation and org health.

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Tara is passionate about customer success and enjoys working closely with businesses to understand their challenges and motivations. No matter how daunting a task might be, she loves taking on new challenges and collaborating with the team to deliver smart solutions.

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Tara lives in Indianapolis with her partner and toy fox terrier, Yoshimoto. She loves yoga, biking, paddleboarding, and hanging out with her “little sis” through Big Brothers Big Sisters of Central Indiana

Expertise
As a Salesforce admin, Terry has helped companies by automating business processes to improve efficiencies and leverage best practices to get the most out of the platform while minimizing technical debt. Having worked in sales, he has a deep understanding of sales processes and operations. For the last 4 years, Terry has been working for a nonprofit where we implemented a marketing automation solution (Pardot) and launched several new online giving initiatives; these efforts led to a significant increase in both revenue and constituent engagement.

Passions
Terry meets a problem with excitement, especially when he hears that something “can’t be done.” Terry has a simple mantra,  “I believe that where there’s a will there’s a way, and I love the feeling of finding an elusive solution to a challenging problem.”

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Terry has been working towards being a self-taught harmonica player! You can also find him in the great outdoors, fishing. (Though at times it feels like he’s only baiting hooks and standing patiently next to a body of water while fish ignore him.)

Topher graduated from the University of Cincinnati in 2018 with his BA in Communication and a Certificate in Public Relations. As the Senior Marketing and Administrative Specialist of Prolocity, he is serving both marketing efforts and internal processes. 

Expertise
From managing salons throughout college to helping publish an Amazon best-selling book, he has thrived in front of and behind the scenes in various positions.

Passions
A simple statement from his grandmother has turned into a passion for Topher. “Make It Happen.” Nothing brings Topher more joy than accomplishing a major project and hitting the ground running on the next!

Fun Fact
Topher released a portfolio album in 2016 of his original piano compositions titled, “Self-Fulfilling Prophecy.”  As a self-taught pianist lacking the ability to read or write sheet music, it was the right time and place in college for him to produce a piece of work to share with others. Also the convenience of when friends and family would request him to play, he can now tell them to just go put on their headphones!

Torre has worked for over 12 years as part of the advertising and design community. Leading Prolocity’s marketing efforts, she is a creative innovator passionate about delivering solutions that make a difference. 

Expertise
She has helped develop transformative marketing strategies and campaigns for billion-dollar brands across the globe – including P&G, Kellogg’s, Conagra, Perrigo, Smucker’s, and Yum! Brands. Her specialties include branding, product development, digital campaigns, communications strategy, and content strategy.

Passions
Torre has a knack for creatively solving business challenges. She is passionate about developing breakthrough integrated marketing campaigns that connect with clients and customers on an emotional level and drive business results.

Fun Fact
She used to be cool — Torre recently traded in happy hours for bedtime stories and travel adventures for strolls through the ‘burbs with her husband, dog, and three kids under three. (no – they’re not twins; and yes, she is crazy).

Tyler has been working in the Salesforce ecosystem for over four years and is 3x certified. He started out in an Admin role for a higher Ed nonprofit, before transitioning to the consulting world. He is passionate about developing simplified solutions for complex problems.

Expertise
Tyler is a certified Salesforce Administrator and Sales Cloud Consultant with a strong interest in process automation. Prior to his career in the Salesforce world, he has worked in a variety of fields and understands many common pain points experienced by the end-user. He has worked on both large and small projects for clients in many industries.

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Tyler is passionate about building meaningful solutions that are immediately impactful for the end-user.

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One of Tyler’s first professional jobs was building and installing traditional Pipe Organs for churches and universities around the country. Many of these organs were two stories tall and would take nearly a year to build!

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Usama’s expertise is focused on end-to-end Salesforce Implementation lifecycles. Leading projects through all phases as an active participant. An automation enthusiast that leverages Salesforces’ multiple automation tools to add value, increase efficiency, and reduce redundancy in an organization’s business processes.

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Usama believes in technology that brings value to an organization, its people, and its bottom line. He is passionate about developing cutting-edge Salesforce solutions that drive businesses in exceeding their goals and staying ahead of the competition.

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As annoying it may be for those around him, Usama prides himself on being an early riser. It doesn’t matter how late bedtime is. Usama is up before 8 am and ready to start his day (including Sundays). As an avid hiker and runner, this is extremely advantageous.