Our Team

Meet the Pros

With 185+ certifications and 300 years of combined experience, our talented, passionate people make Prolocity possible. We’ve weaved together a beautiful tapestry of top talent. As a team we are unstoppable with each member a creative force to be reckoned with. Our people are awesome. Get to know the team!

Adam Spotts

Adam has held a variety of roles in the Information Technology space for the past 18 years with 5 years of experience working with Salesforce. At Prolocity, Adam works with clients to design engaging Salesforce experiences.

Expertise
He has years of experience in development, system administration, and managing a variety of IT disciplines such as Support Operations and Project Management. Today, Adam holds 11 Salesforce Certifications including both Application and System Architect certifications.

Passions
Adam’s drive is to help organizations take a holistic view of their operations and illustrate how Salesforce can streamline and automate their way to success.

Fun Fact
You can find Adam once a year traveling to Florida to treat his two daughters to experience some Disney Magic!

Adam Spotts

Adam has held a variety of roles in the Information Technology space for the past...

Ali Daly

Ali is a project management professional with over 15 years of client service experience. At Prolocity, Ali will support Delivery operations.

Expertise

Ali has a strong background in communication planning, resource design, and process development and implementation.

Passions

Ali is passionate about collaboration. She loves partnering with individuals and teams to identify opportunities, share ideas, and create solutions.

Fun Fact

Ali and her husband recently welcomed their third child!

Ali Daly

Ali is a project management professional with over 15 years of client service experience. At...

Alicia Yuenger

Alicia is a seasoned IT professional with 20 years of experience managing software implementations. She is passionate about understanding new and better ways to deliver valuable solutions that allow the customer to grow and expand their business.  

Expertise
As a certified ScrumMaster and SAFe Program Consultant, she brings a wealth of project management and business analysis experience. Alicia is also a certified Salesforce Administrator and Sales Cloud Consultant.

Passions
Alicia has a passion for efficiency, process improvement, and partnering with people anywhere and everywhere to help elevate and assist them in achieving their goals.

Fun Fact
She enjoys spending time with her family and can often be found supporting her kids at the hockey rink or baseball field!

Alicia Yuenger

Alicia is a seasoned IT professional with 20 years of experience managing software implementations. She...

Anna Benitez

Anna is a Senior Project Manager with more than ten years of SaaS/CRM implementation experience and 7 plus years in the Salesforce ecosystem. She’s looking forward to adding value through her expertise in managing complex strategic projects and programs and successful client delivery.

Expertise

Anna prides herself in her expertise in successfully delivering large-scale technology projects, specifically CRM client implementations like Salesforce. Her degree in Information Systems from the University of Texas exposed her to technology projects early on in her education and career, so she brings a lot of industry knowledge to the table.

Passions

Anna is passionate about the most efficient ways of completing tasks, especially in the workplace, so she’s always looking for ways to improve the processes that surround her.

Fun Fact

Anna is a longhorn! Hook’em!

Anna Benitez

Anna is a Senior Project Manager with more than ten years of SaaS/CRM implementation experience...

Brian Meimann

Brian has been a part of the sales and customer service leadership community for over 10 years. As a member of Prolocity’s nonprofit business development team, he is responsible for supporting organizations throughout their Salesforce technology journey.

Expertise
Brian is an expert in relationship building, listening, and problem-solving. He strives to thoroughly understand every organization’s needs and his compassion for nonprofit is apparent in every interaction. He has a deep understanding of nonprofit organizations and how Salesforce can be best leveraged to accelerate an organization’s mission.

Passions
Brian’s passion lies in helping others and supporting organizations to achieve their missions. He enjoys the role that he plays and is committed to driving a positive impact in the community. He feels incredibly fortunate to work with people every day that are saving the world.

Fun Fact
Brian is a diehard Cincinnati Reds baseball fan. This became incredibly apparent two years ago when he and his wife announced their firstborn daughter’s name: Larkin. Barry Larkin even signed her “first Reds game” certificate!

Brian Meimann

Brian has been a part of the sales and customer service leadership community for over...

Casey Child

Casey is a recent graduate of Western Kentucky University where he studied economics, entrepreneurship, and creative writing. As a member of the Sales Team at Prolocity, Casey is driven to help clients undergo a digital transformation.

Expertise
Casey is an excellent communicator. His strong analytical and writing skills give him a unique ability to understand and simplify complex information and present it in an understandable manner.

Passions
He is passionate about entrepreneurship, building relationships, and working with organizations to establish a long term vision of success.

Fun Fact
Outside of work, Casey is active in the arts. In fact, he is an awarded actor and published writer!

Casey Child

Casey is a recent graduate of Western Kentucky University where he studied economics, entrepreneurship, and...

Casey Miozzi

Casey has always been passionate about technology, from troubleshooting network issues as a child to building his own computer in high school. His interest in communicating complicated tech terms into everyday language is what propelled him into the Business Analyst role. After spending a year working for a Salesforce Consulting firm, he honed his analyst skills in Cincinnati before joining the Prolocity Team as a Business Analyst.

Expertise
Working as a Salesforce support analyst, Casey learned first hand the power of Salesforce’s Community Cloud, Service Cloud, and Nonprofit Success Packages. He is experienced in creating business process maps, writing user stories, and leading meetings with technical and business stakeholders.

Passions
Casey lives for seeing a client’s reaction when a complex problem is solved quickly and elegantly with Salesforce. He is passionate about utilizing cutting edge technology to turn organizations into powerhouses.  Aspiring to have a positive impact in the world, his understanding and expertise with the Salesforce platform has made this a reality.

Fun Fact
While not on the clock, Casey is either preparing for his bi-weekly Dungeons and Dragons session or kayaking on one of Cincinnati’s beautiful rivers!

Casey Miozzi

Casey has always been passionate about technology, from troubleshooting network issues as a child to...

Charlie Herrmann

Charlie has a background in nonprofit and educational leadership with a focus on utilizing Salesforce to deepen impact. As a consultant, Charlie helps organizations work more efficiently and deliver on their mission.

Expertise
He is a Salesforce Certified Administrator, Sales Cloud Consultant, and Nonprofit Cloud Consultant and knows the challenges organizations face to track services and scale their impact. He loves supporting people doing mission-driven work and simplifying processes.

Passions
Charlie has a passion for building a more equitable society, especially with his background in the education nonprofit space.

Fun Fact
Charlie is based in Austin, TX, and firmly believes that breakfast tacos are far superior to breakfast burritos.

Charlie Herrmann

Charlie has a background in nonprofit and educational leadership with a focus on utilizing Salesforce...

George Riechmann

Bringing over 20 years of experience, George is Prolocity’s lead solutions engineer. Uniting his deep technical skill with sales prowess, he guides clients to an optimal solution every time.

Expertise
George’s analytical mind and love of Salesforce makes him well suited for diving into any project. With 6 Salesforce certifications, George is keenly focused on the customer and end-user experience.

Passions
His ultimate goal is to become a Certified Mobile Solutions Architecture Designer.

Fun Fact
When George isn’t finding a simpler way of doing things, he’s usually playing chauffeur to two boys or enjoying the outdoors!

George Riechmann

Bringing over 20 years of experience, George is Prolocity’s lead solutions engineer. Uniting his deep...

Gina Lasita

Gina previously worked with Prolocity 10 years ago as the first consultant ever hired. It was Gina’s first exposure to Salesforce and she jumped right in to figure out on the job. She took a career turn after 5 years to pursue being a Salesforce Administrator. She worked as a Senior Admin for almost 5 years until the pull to get back into the consulting world was too much to ignore. She is happily back with Prolocity again in a Solution Engineer role that is letting her stretch and learn new skills.

Expertise
Gina specializes in creating relationships with clients that facilitate an easy working relationship. Her past experiences in customer service have helped develop crucial people skills that come in handy in the field of technology.

Passions
She is passionate about solving problems and helping companies be more efficient. Learning new things and passing that on to others brings Gina immense joy. She is constantly seeking ways to push herself out of her comfort zone to grow and expand her abilities.

Fun Fact
Gina recently discovered a new love for bourbon/whiskey and is on a mission to find her all-time favorite. For now, coffee whiskey is currently in the lead…

Gina Lasita

Gina previously worked with Prolocity 10 years ago as the first consultant ever hired. It...

Greg Hart

Greg has over 25 years of IT and consulting experience in design, development, implementation, and integration across many different industries. His experience will allow him to be a great contributor to the Prolocity team as a Senior Salesforce Consultant.

Expertise
Greg’s technical background across numerous technologies including servers, databases, enterprise applications, and Salesforce makes him a tremendous resource for any team. He holds numerous Salesforce certifications including Administration, Platform App Builder, Sales Cloud, and Community Cloud.

Passions
Greg loves solving problems and enjoys being involved with the client from pre-sales to implementation. This allows him to fully understand the client’s needs and propose solutions to meet those needs.

Fun Fact

Greg enjoys playing golf, attempting to play guitar, navigating Salesforce Trailhead, and supporting the Chicago Bears!

Greg Hart

Greg has over 25 years of IT and consulting experience in design, development, implementation, and...

Gretchen Allnutt

Gretchen brings over 20 years of experience to the Prolocity team. She is an excellent communicator, both verbally and through design, where her personal attention fosters dedicated business-relationships.

Expertise
Gretchen is a Certified Salesforce.com Administrator as well as a Certified Pardot Specialist and Consultant who has over 18 years of Senior Project Management experience, primarily in Finance Marketing, and over 20 years as a Marketing and Design professional.

Passions
She is passionate about working with nonprofit organizations to increase their impact and further their mission. Gretchen is also a Board Member of Local Theatre.

Fun Fact
Gretchen has a production design degree for TV, Theatre, and Film (she even worked for the Oprah Show!)

Gretchen Allnutt

Gretchen brings over 20 years of experience to the Prolocity team. She is an excellent...

Jay Holt

Jay has 8+ years of experience in and around the Salesforce ecosystem.  Starting as a user himself he moved on to become an Admin, Developer, and now a Consultant.

Expertise
Jay is often referred to as a Jack of all trades and holds 3 Salesforce Certifications including Platform App Builder, Platform Developer, and Certified Administrator. Having experience that spans the entire Salesforce ecosystem including administration, development, UI/UX, web development and design, automation, and integration. Utilizing third-party applications along the way, he is skilled within Sales Cloud, Service Cloud, Experience Cloud. Marketing Cloud and Pardot.

Passions
You can’t help but notice that Jay is driven by helping people solve problems, improve processes and see ideas come to life. Bestowing empowerment through educating customers brings him immense joy.

Fun Fact
Remote work is made possible by Salesforce. Jay’s wife is a travel nurse and together they have been traveling the US and living in different cities for 3 months at a time based on the needs of her job. The adventure awaits for where they may end up next but for Jay, Prolocity is “home.”

Jay Holt

Jay has 8+ years of experience in and around the Salesforce ecosystem.  Starting as a...

Jay Mehta

Jay is a Consultant with Prolocity and has over a decade of non-profit experience, coming from an organization that works to improve the effectiveness and capacity of international humanitarian and development NGOs. He has been a Salesforce administrator for eight years and lives with his wife in Mobile, Alabama.

Expertise

Jay has been a Salesforce administrator and worked to integrate the platform with external systems using native, low-code, and API-driven code implementations.

Passions

Jay loves digging into the needs of an organization and then explaining technology in ways that people can understand and identify with, making it easier to see the possibilities to improve how they do things and help nonprofits increase their impact.

Fun Fact

Jay has a collection of more baseball bobbleheads than he’s willing to count–primarily of his favorite teams, the Giants and Nationals, and his wife’s beloved Yankees.

Jay Mehta

Jay is a Consultant with Prolocity and has over a decade of non-profit experience, coming...

Jeremy Donelan

Jeremy has been working with nonprofits for over 10 years and began his journey with Salesforce by adding the role of system administrator to his position at an education nonprofit. He transitioned to Prolocity as a way to bring a big impact to many organizations, and he is Prolocity’s nonprofit practice leader.

Expertise
He has helped a diverse range of nonprofits leverage technology to add efficiency and began measuring impact in ways that were not possible with old systems. His specialties include development/fundraising, volunteer management, Salesforce Communities, and custom program management.

Passions
Jeremy is passionate about collaborating with teams to solve complex problems. He loves partnering with nonprofits to understand their needs and mission, and implementing technology that helps them achieve their organizational goals.

Fun Fact
Outside of work, Jeremy enjoys live music, yoga, and exploring the city with his wife and two kids.

Jeremy Donelan

Jeremy has been working with nonprofits for over 10 years and began his journey with...

Jessica Warr

Jessica started her Salesforce journey as an accidental admin at a nonprofit in Sarasota, Florida. She continued her career implementing and optimizing Salesforce for nonprofits all over the country. As the Sales Operations Project Manager at Prolocity, she hopes to bolster the efforts of the Sales team with her strong organizational skills and attention to detail.

Expertise

Championing clients to implement and expand their use of Salesforce technologies. Collaborating with colleagues to support their client-facing work to ultimately help clients go further with Salesforce.

Passions

Jessica is passionate about supporting clients, whether external or her colleagues, to achieve timely, accurate, and desirable results. Seeing projects through to successful conclusions motivates her to strive for continuous improvement.

Fun Fact

Jessica, her husband, and preschool-aged son just welcomed their newest family member, a little girl named Eleanor!

Jessica Warr

Jessica started her Salesforce journey as an accidental admin at a nonprofit in Sarasota, Florida....

Jill Kohrs

Jill is putting her passion for problem-solving, strategic planning, and delighting customers into play with top-notch service as Prolocity’s Director People First and Culture

Expertise
She has gained experience by working within her own small business, as a consultant, and through managing large corporate projects. At Prolocity for the past 5 years, she has become an expert in internal process planning and strategy to ensure partners and clients have a high level of satisfaction.

Passions
Jill is driven to enable both work-life and client/partner satisfaction.  She is passionate about supporting internal and external operations with a 360-degree view of the business.

Fun Fact
When she isn’t solving and managing the world’s problems, she enjoys spending time with her family (including her 3 pups), traveling/backpacking, and gourmet cooking. Someday Jill hopes to be on Top Chef Amateurs

Jill Kohrs

Jill is putting her passion for problem-solving, strategic planning, and delighting customers into play with...

John McKenzie

As Prolocity’s CEO and Founder, John brings more than 30 years of experience as a business, technology, and sales leader.  He is passionate about helping clients achieve digital transformation and leverage technology to gain a competitive advantage.

Expertise
Prior to launching Prolocity in 2010, John served as the head of sales and marketing for a large, Cincinnati-based technology services firm. Under his sales leadership, the company experienced outstanding revenue and profitability growth, with peak single year revenues exceeding $926M. John is driven to help clients achieve their most challenging goals and has led some of the most respected brands and organizations grow beyond their wildest dreams. 

Passions
John is committed to putting people first. His unique leadership style aligns individual, company, and client goals leading to the best possible outcome every time. He is driven to deliver solutions that allow people to work more effectively, leading to more impactful work personally, organizationally, and into the communities we serve. 

Fun Fact
Outside of the office, John enjoys spending time with family, playing guitar, and creating ceramic art. In fact, you can spot his inventive pieces at gallery shows throughout Cincinnati!

John McKenzie

As Prolocity’s CEO and Founder, John brings more than 30 years of experience as a...

Katherine Rolley

Katherine has over 13+ years of experience in strategic account and sales management roles. She is passionate about process improvement in work and life—managing her family of four boys, a dog, and her husband, Chris.

Expertise

An avid relationship builder, Katherine has managed key national and regional sales efforts across multiple industries. A great communicator; she is an expert at developing creative solutions for identified, individualized needs.

Passions

Katherine believes that active listening and communication are the core of good relationships, and is passionate about building life-long relationships in her work and personal life. She is a constant learner and loves trialing new ideas and methods.

Fun Fact

Katherine loves fun and recently bought a commercial-size cotton candy machine to use at family parties!

Katherine Rolley

Katherine has over 13+ years of experience in strategic account and sales management roles. She...

Kim Scharstein

Kim brings 30 years of experience to Prolocity as our Vice President of Delivery and Operations. She has vast experience in leadership development, project management, business analytics, and nearly a decade of Salesforce consulting.

Expertise
The foundational intention of Kim’s work is to provide outstanding quality to clients. She knows firsthand that the combination of maintaining high-functioning team members with lasting internal processes is the groundwork for any organization to run successfully. Kim understands this because she has been doing it for decades.

Passions
With a background like Kim’s, it is without question that she is passionate about building a corporate culture that supports internal growth and the ultimate success of employees. No matter the circumstance, if she doesn’t have the solution, she will find and implement it.

Fun Fact
Do you know your life’s speedometer? Kim does. She estimates she has driven 2 million miles with her four kids because they are the greatest joy of her life. They keep her busy with hobbies ranging from robotics team to horseback riding to lacrosse to the academic team to mock trial to basketball.

Kim Scharstein

Kim brings 30 years of experience to Prolocity as our Vice President of Delivery and...

Kory Hale

Kory has joined the team as a Salesforce Consultant focusing on PROserve and is excited to grow into his new position!

Expertise

Before coming into Salesforce, Kory had 12+ years of nonprofit leadership experience with an emphasis in public speaking, mentorship, and multi-media communications.

Passions
Kory enjoys work that gives people hope and meets the practical needs of those who are less fortunate or need help. He wants his work to make a tangible difference in the world.

Fun Fact
Kory was born and raised in Las Vegas, Nevada. Kory invests his time in growing with his faith, his family, and in fitness.

Kory Hale

Kory has joined the team as a Salesforce Consultant focusing on PROserve and is excited...

Kristen Crane

Kristen started her Salesforce journey over 12 years ago! As Prolocity’s PROserve Senior Consultant, she will be working towards guiding and empowering our clients throughout their Salesforce journey.

Expertise

Kristen has a diverse background of experience in wealth management, Financial Service Cloud, Sales Cloud, and private equity.

Passions

Nothing brings Kristen more joy and satisfaction than being able to work closely with clients and solve their problems.

Fun Fact

Being outdoors is Kristen’s happy place. You can find her running, hiking, skiing, or out in the garden. If she is inside chances are she is diving into her new favorite book!

Kristen Crane

Kristen started her Salesforce journey over 12 years ago! As Prolocity’s PROserve Senior Consultant, she...

Marci Noonan

Marci Noonan

Marci has been a consultant in the Salesforce ecosystem for over 6 years and is thrilled to bring her experience to the Prolocity team.

Expertise
Marci’s expertise is focused on Experience Cloud within Salesforce alongside extensive work with Sales Cloud and Service Cloud.

Passions
Marci is passionate about solving problems and delivering the highest quality work while having fun and learning things along the way.

Fun Fact
Sometimes a house can feel like a small zoo. At Marci’s Zoo, she has her husband, two daughters, two dogs, one cat. When she can escape for some “me time,” she loves going to a CrossFit class, for a run, or doing yoga, and for a date night, a local brewery with her husband.

Marci Noonan

Marci has been a consultant in the Salesforce ecosystem for over 6 years and is...

Maria Kelley

Maria has nearly 8 years of experience in the Salesforce consulting world. She has a passion for marketing and helping clients use Salesforce and Pardot to grow and achieve their missions.

Expertise
Maria has 6 certifications, including Salesforce Administrator, App Builder, Community Cloud Consultant, Sales Cloud Consultant, Pardot Specialist, and Pardot Consultant. She has implemented Pardot and Salesforce for many clients, including many non-profit and financial services organizations.

Passions
Maria loves working with her clients to unlock all of the potential opportunities that Salesforce and Pardot make possible.

Fun Fact
Outside of work, Maria enjoys spending time with her husband and five children (and of course her dog, Georgia).

Maria Kelley

Maria has nearly 8 years of experience in the Salesforce consulting world. She has a...

Matt Farano

Matt Farano

As Prolocity’s first hire in 2010, Matt has held numerous roles across the company. Over the years, he continued to narrow his focus on sales and sales leadership, and he’s been dedicated to growing the business ever since.

Expertise
Matt’s leadership skills and aptitude for business make him the ideal fit to lead Prolocity’s Business Development Team. He possesses a strong work ethic, excellent organizational skills, and strong attention to detail. Matt is both Salesforce Admin and Sales Cloud certified, and he plans to add Non-Profit Cloud and Health Cloud accreditations in the near future.

Passions
With deep expertise in the commercial and non-profit industries, he is passionate about leveraging Salesforce’s enterprise-class platform to solve today’s most challenging business problems.

Fun Fact
Matt is a golf enthusiast — You can find him on the golf course as much as his heart desires (that is if his wife allows)!

Matt Farano

As Prolocity’s first hire in 2010, Matt has held numerous roles across the company. Over...

Nick Lyndon

After 15 years in the nonprofit industry, in roles such as Director of Advancement and Chief Operating Officer, Nick transitioned to consulting to share his expertise and help other nonprofits leverage Salesforce to increase their impact.

Expertise
With 12 Salesforce certifications, Nick has a deep understanding of how to leverage Salesforce to maximize the effectiveness and efficiency of business practices such as operations, development, and marketing.

Passions
Nick loves to help both nonprofits and for-profit organizations use Salesforce to make an impact for good in this world, spreading hope, help, and opportunity.

Fun Fact
He is an avid traveler (48 states and 4 continents down…a few more to go), pickup soccer pro, and music enthusiast. Although his short stint in a band was abandoned, he currently leads the Lyndon Boys band with his two pre-school sons.

Nick Lyndon

After 15 years in the nonprofit industry, in roles such as Director of Advancement and...

Renee Clark

Renee has spent the past decade in Customer Success, helping customers in the non-profit sector to maximize value from their existing SAAS solutions towards defined and verifiable outcomes.

Expertise

Renee possesses exceptional relationship-building skills and an unwavering commitment to exceeding customer expectations.

Passions

Renee is passionate about building strong customer relationships. With a natural gift for communication; she engages her customers taking a truly consultative approach to building loyalty.

Fun Fact

Renee loves to travel and loves assisting friends with their travel plans. Her favorite island to visit is Turks & Caicos and is seriously considering retirement there.

Renee Clark

Renee has spent the past decade in Customer Success, helping customers in the non-profit sector...

Ryan Rucker

Ryan has over 14 years of experience working in technology across a variety of roles. At Prolocity, he leads Salesforce implementation and optimization projects with organizations around the globe.

Expertise
As a certified Project Management Professional (PMP), he has an excellent track record of leading technical and non-technical teams toward successful project goals and outcomes. Ryan has experience leading agile development teams and the skill to use multiple methodologies to achieve success.

Passions
Ryan enjoys using technology to make work/life more efficient and enjoyable. He embraces change and loves implementing new solutions.

Fun Fact
He enjoys the culinary arts and spends time cooking as a way to relax. He also enjoys brewing beer at home and traveling as much as possible!

Ryan Rucker

Ryan has over 14 years of experience working in technology across a variety of roles....

Santosh Chakrapani

With over 21 years of intense IT design, development, and integration, Santosh brings tremendous value to the Prolocity team as a Senior Salesforce Technical Architect.

Expertise
His experience in Java, Oracle, Amazon Cloud, and Salesforce technologies elevate him as a highly-desired resource in the technology field. Santosh holds 19 Salesforce Certifications, including Application Architect, Integration Architecture and Designer, Data Architecture and Management Designer, and Platform App Builder.

Passions
Santosh is passionate about achieving customer success by consistently delivering cost-effective, innovative solutions with 100% transparency and integrity.

Fun Fact
In his free time, Santosh can be found preparing for certifications or taking certification exams (no really!). His real love, apart from technology, is cooking Italian — his mouthwatering dishes have been even requested at client kickoff meetings!

Santosh Chakrapani

With over 21 years of intense IT design, development, and integration, Santosh brings tremendous value...

Sarah Palazzolo

Sarah is an Account Executive with 18+ years of working experience in the information technology and services industry specializing in nonprofit organizations.

Expertise
Understanding the ins and outs of all things technology for nonprofits is rooted in a passion for Sarah. She brings a wealth of knowledge in Customer Relationship Management (CRM), Fundraising, Account Management, and Software as a Service (SaaS).  She received her Bachelor of Science focused in Business Management from Quincy University.

Passions
Sarah currently lives in the Chicago area with her husband, daughter, and two dogs and is a lifelong Cubs fan. You can catch her volunteering with local dog rescues, participating in special events like The Komen Race for the Cure, and helping nonprofits find the right path with Salesforce. 

Fun Fact
Growing up surrounded by the energy and life of the Chicago Cubs, she shares a goal alongside her family to visit all Major League baseball parks in the nation! However, nothing can compete with Wrigley Filed of course.

Sarah Palazzolo

Sarah is an Account Executive with 18+ years of working experience in the information technology...

Sharon Davis

Sharon has over 25 years of accounting and HR experience. As Prolocity’s Business Manager, she leads the financial efforts as well as the HR side of the company.

Expertise
She has developed and implemented countless training programs, onboarding orientations, and wellness programs for companies across various industries.

Passions
Sharon is passionate about developing programs that are beneficial to both employee and employer. Her ability to make people feel at ease assists both with clients and employees.

Fun Fact
She loves to watch her grandchildren and dance — there is no one better to dance with than a toddler, absolutely no judgment!

Sharon Davis

Sharon has over 25 years of accounting and HR experience. As Prolocity’s Business Manager, she...

Sheryl Shepherd

Sheryl brings over a decade of experience working in the Salesforce ecosystem.  She has a passion for nonprofits and enjoys helping them leverage technology to achieve their mission.

Expertise
She holds 6 Salesforce Certifications including Administrator, Advanced Administrator, Sales Cloud, Service Cloud,  Nonprofit Cloud Consultant and Platform App Builder as well as a wealth of business analysis and project management experience.

Passions
Sheryl loves working with her customers to unleash the full power of Salesforce to solve their business challenges.  She is passionate about problem-solving, efficiency, and process improvement.

Fun Fact
Outside of work, Sheryl enjoys spending time with her husband, three teenagers, and puppy.  You will likely find her at some sort of sporting event (football, soccer, wrestling, swim, cross country, or track).  When her kids aren’t running her ragged, she enjoys cooking and kayaking!

Sheryl Shepherd

Sheryl brings over a decade of experience working in the Salesforce ecosystem.  She has a...

Tara Cobb

Tara brings over seven years of experience across both nonprofit and private sectors, where she has served as a Nonprofit fundraiser, Salesforce Administrator, and Consultant. She is a creative problem-solver and passionate about designing solutions that drive value for customers.

Expertise
Tara has supported 100s of customers throughout their Salesforce journey and is skilled in Sales Cloud, Service Cloud, Experience Cloud, Nonprofit Success Pack, and Pardot. She is 6x certified and most recently worked as a Success Specialist at Salesforce, where she advised on process automation and org health.

Passions
Tara is passionate about customer success and enjoys working closely with businesses to understand their challenges and motivations. No matter how daunting a task might be, she loves taking on new challenges and collaborating with the team to deliver smart solutions.

Fun Fact
Tara lives in Indianapolis with her partner and toy fox terrier, Yoshimoto. She loves yoga, biking, paddleboarding, and hanging out with her “little sis” through Big Brothers Big Sisters of Central Indiana

Tara Cobb

Tara brings over seven years of experience across both nonprofit and private sectors, where she...

Terrence O’Brien

Terrence has joined the team as a Talent Acquisition Consultant helping us grow our team and attract the top talent!

Expertise

Terrence has specialized in finding niche talent in IT/Engineering and enjoys building long last connections with those he’s connected with. He enjoys waking up and knowing he will get the chance to help another person in their job/career search, allowing them to take the next step in living a fulfilling life with those they love.
Passions
As a very passionate, goal-oriented person, Terrence enjoys helping others. He has always had a deep love for lending a helping hand to others and staffing is a great occupation to do just that!
Fun Fact
Terrence’s father ran Shamrock Boxing, the largest boxing gym in Northern Kentucky for many years. Terrence has participated in the sport since he could walk and hopes to one day open his own gym!

Terrence O’Brien

Terrence has joined the team as a Talent Acquisition Consultant helping us grow our team...

Terry Henretty

Terry has been working with Salesforce for over 15 years including over 5 years of experience as a Salesforce admin. Joining Prolocitying as a Consultant, Terry will be helping to design and implement solutions for clients that meet their business objectives and further their mission.

Expertise
As a Salesforce admin, Terry has helped companies by automating business processes to improve efficiencies and leverage best practices to get the most out of the platform while minimizing technical debt. Having worked in sales, he has a deep understanding of sales processes and operations. For the last 4 years, Terry has been working for a nonprofit where we implemented a marketing automation solution (Pardot) and launched several new online giving initiatives; these efforts lead to a significant increase in both revenue and constituent engagement.

Passions
Terry meets a problem with excitement, especially when he hears that something “can’t be done.” Terry has a simple mantra,  “I believe that where there’s a will there’s a way, and I love the feeling of finding an elusive solution to a challenging problem.”

Fun Fact
Terry has been working towards being a self-taught harmonica player! You can also find him in the great outdoors, fishing. (Though at times it feels like he’s only baiting hooks and standing patiently next to a body of water while fish ignore him.)

Terry Henretty

Terry has been working with Salesforce for over 15 years including over 5 years of...

Topher Joyce

Topher graduated from the University of Cincinnati in 2018 with his BA in Communication and Certificate of Public Relations. As the Marketing and Administrative Specialist of Prolocity, he is serving both marketing efforts and internal processes. 

Expertise
From managing salons throughout college to helping publish an Amazon best-selling book, he has thrived in front of and behind the scenes in various positions.

Passions
A simple statement from his grandmother has turned into a passion for Topher. “Make It Happen.” Nothing brings Topher more joy than accomplishing a major project and hitting the ground running on the next!

Fun Fact
Topher released a portfolio album in 2016 of his original piano compositions titled, “Self-Fulfilling Prophecy.”  As a self-taught pianist lacking the ability to read or write sheet music, it was the right time and place in college for him to produce a piece of work to share with others. Also the convenience of when friends and family would request him to play, he can now tell them to just go put on their headphones!

Topher Joyce

Topher graduated from the University of Cincinnati in 2018 with his BA in Communication and...

Torre Stark

Torre has worked for over 12 years as part of the advertising and design community. Leading Prolocity’s marketing efforts, she is a creative innovator passionate about delivering solutions that make a difference. 

Expertise
She has helped develop transformative marketing strategies and campaigns for billion-dollar brands across the globe – including P&G, Kellogg’s, Conagra, Perrigo, Smucker’s, and Yum! Brands. Her specialties include branding, product development, digital campaigns, communications strategy, and content strategy.

Passions
Torre has a knack for creatively solving business challenges. She is passionate about developing breakthrough integrated marketing campaigns that connect with clients and customers on an emotional level and drive business results.

Fun Fact
She used to be cool — Torre recently traded in happy hours for bedtime stories and travel adventures for strolls through the ‘burbs with her husband, dog, and three kids under three. (no – they’re not twins; and yes, she is crazy).

Torre Stark

Torre has worked for over 12 years as part of the advertising and design community....

Tyler Macdonald

Tyler MacDonald

Tyler has been working in the Salesforce ecosystem for just over two years and is 3x certified. He started out in an Admin role for a higher Ed nonprofit, before transitioning to the consulting world. He is passionate about developing simplified solutions for complex problems.

Expertise
Tyler is a certified Salesforce Administrator and Sales Cloud Consultant with a strong interest in process automation. Prior to his career in the Salesforce world, he has worked in a variety of fields and understands many common pain points experienced by the end-user. He has worked on both large and small projects for clients in many industries.

Passions
Tyler is passionate about building meaningful solutions that are immediately impactful for the end-user.

Fun Fact
One of Tyler’s first professional jobs was building and installing traditional Pipe Organs for churches and universities around the country. Many of these organs were two stories tall and would take nearly a year to build!

Tyler MacDonald

Tyler has been working in the Salesforce ecosystem for just over two years and is...

Usama Haris

Usama has worked for 6+ years as an IT and Salesforce Professional. Experienced with several Salesforce Clouds, Usama specializes in the Health and Life Sciences Cloud at Prolocity. A certified Salesforce professional, Usama has lead multiple Salesforce projects for various industries and across multiple technology stacks.

Expertise
Usama’s expertise is focused on end-to-end Salesforce Implementation lifecycles. Leading projects through all phases as an active participant. An automation enthusiast that leverages Salesforces’ multiple automation tools to add value, increase efficiency, and reduce redundancy in an organization’s business processes.

Passions
Usama believes in technology that brings value to an organization, its people, and its bottom line. He is passionate about developing cutting-edge Salesforce solutions that drive businesses in exceeding their goals and staying ahead of the competition.

Fun Fact
As annoying it may be for those around him, Usama prides himself on being an early riser. It doesn’t matter how late bedtime is. Usama is up before 8 am and ready to start his day (including Sundays). As an avid hiker and runner, this is extremely advantageous.

Usama Haris

Usama has worked for 6+ years as an IT and Salesforce Professional. Experienced with several...








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