• What is Experience Cloud?

    Experience Cloud allows customers to build websites, portals, and forms faster than ever. Acting as an online portal where donors, volunteers, and clients can securely access data and records in a private or collaborative space to help find answers in one organized location.

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  • Salesforce Flows 101

    What is a Flow? A flow allows an admin to take complex business processes and applies automation.

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  • Getting Smart with Salesforce AI

    Anyone who uses a smartphone has likely already experienced AI. Uusing Siri or “Ok Google” to asks for requests, getting recommendations from Facebook, or recommendations after making a purchase on Amazon.

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  • 5 Myths about Salesforce

    Salesforce started as a Customer Relationship Manager for Sales staff. However, since its inception in 1999, Salesforce has evolved to a comprehensive platform that can manage any aspect of a business.

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  • Survive the Holidays Even with a Full Plate at Work

    With the holidays quickly approaching, you may be stressing about getting things done. It seems that everyone has the same mentality this time of year, to get as much done as possible before the holidays hit.

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  • If you had to summarize Salesforce in just one word, what would it be?

    I asked several colleagues this question. While they had trouble narrowing it down to just one word, the feedback was overwhelmingly positive.

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