Alicia is a seasoned IT professional with 20 years of experience managing software implementations. She is passionate about understanding new and better ways to deliver valuable solutions that allow the customer to grow and expand their business.
As a certified ScrumMaster and SAFe Program Consultant, she brings a wealth of project management and business analysis experience. Alicia is also a certified Salesforce Administrator and Sales Cloud Consultant.
Alicia has a passion for efficiency, process improvement, and partnering with people anywhere and everywhere to help elevate and assist them in achieving their goals.
She enjoys spending time with her family and can often be found supporting her kids at the hockey rink or baseball field!