Salesforce Introduces The Customer Success Platform

Salesforce introduces the world’s most innovative and trusted enterprise cloud, The Customer Success Platform. In a world where speed is everything, it is essential that your business run on a platform that can keep you ahead of the competition. The Customer Success Platform allows your business to connect with customers in a whole new way. Salesforce enables you to have a 1:1 relationship with leads, customers, vendors, partners, etc. from wherever and whenever.

The Customer Success Platform combines Marketing, Sales, Service, Support, Community, Analytics, & Apps so that every area of your business is connected. Salesforce is so much more than just CRM these days. By bringing all of these core processes into one enterprise cloud solution, your data is working for you…not the other way around. Rather than running software A over here, software B over there, and 4 other 3rd party applications that are completely segmented from your core software, you can now run your entire business in one place.

So what does this mean for your business? It means no more breakdowns in communication since everyone is looking at the same data, in the same place, in real-time. It means a seamless handoff between departments. It means improved processes and an increase in employee productivity because the business is always with you from any browser-enabled mobile device. Most importantly, it means having an advantage over your competitors. For the first time in history, we are able to personalize that 1:1 relationship on a massive scale.

Prolocity’s cloud consultants deliver strategy, design, implementation, training, and optimization services to ensure that businesses are getting the most out of the technology. Their solutions leverage the world’s #1 cloud platform, Salesforce, to deliver best-in-class solutions and accelerate success!


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